Chick-fil-A stakes its web presence on glories of brand journalism

by S.A. Whitehead — Food Editor, Net World Media Group

Chick-fil-A this week launched a new website that stakes the chain's all-important online future on the potential promotional benefits of content marketing, or…

117-year-old Japanese brand outperforms industry average

by S.A. Whitehead — Food Editor, Net World Media Group

Apparently after nearly 120 years in business, you can still learn a thing or two about the restaurant industry. At least that's been the case for Yoshinoya…

6 hacks to optimize restaurant digital tech

You can invest in the best digital technology, but you'll only be getting mediocre results unless you employ techniques like the six hacks explained in this…

New South Florida concept promises 'slow food fast'

by S.A. Whitehead — Food Editor, Net World Media Group

Farmer's Table Express is what the owners call "slow food fast take-away" and it has all the features that reams of research over the last year has shown…

Wendy's Q3 results: Diving into the data behind the data is revelatory

by Josh Anish — Head of Content, Quantifind

Wendy's, the nation's third largest hamburger chain, released its modestly positive quarterly report today. The company reported $0.11 earnings per share for…

Series Part III: Digital signage software beyond the order counter

By Stuart Armstrong/ ComQi Group President

Series part II: 5 key questions to ask about digital signage software

By Stuart Armstrong/ ComQi Group President 

A load of tasty restaurant LTOs tell veterans 'Thanks'

by S.A. Whitehead — Food Editor, Net World Media Group

It's quite a week to be an American with tomorrow's presidential election and Friday's celebration of Veterans Day. Many restaurant brands are playing up this…

Series Part I: 7 signage software essentials you must know before you go digital

By Stuart Armstrong/ ComQi Group President 

No-weight waiting: 4 pickup order problems and their solutions

by Jackie Berg — mArketing director, olo

How clear is the path to both your digital and in-store pickup points? Avoid these four common problems with the fixes provided here.

5 prep steps to maximize holiday restaurant business

by Seshu Madabushi — Founder & CEO, mKonnekt

Don’t look now, but the holiday season has, in the view of many, already started. For retailers, this is cash-or-crash time. For restaurant operators, this…

7 ways to "Wow" your customer base

Brands often over-think the process when they’re attempting to come up with great ways to "surprise and delight" their customers. It doesn't have to be…

The Restaurant Review Dance: Four steps to a better reputation

The importance of both knowing, and fiercely protecting your restaurant’s reputation online, is integral to business success today in any area of food service.

Cloud POS vs. digital ordering engine: Everything you need to know

by Noah Glass — CEO, Olo

As more restaurant brands develop digital ordering capabilities, restaurant technologists must understand the key differences between a cloud POS and a…

Pokemon GO ... away? Restaurants liable if distracted diners are hurt

By Nicholas Resetar/ Attorney

3 steps to better restaurant food safety

by Betsy Craig — CEO, MenuTrinfo

The focus on food safety throughout the nation's food supply chain is at all-time high. Between consumer health issues brought about by the ingestion of unsafe…

Want social media success? Just EAT it

by Megan Redzia — Account Executive, SGW Communications

When it comes to social media success, it can be tough to remember that it's all about quality, over quantity in most cases. But the good news is, if you can…

The 'munchies' effect: How cannabis legalization will effect QSR traffic

by Eli Portnoy — CEO, Sense360

Will Colorado's legalization of marijuana increase traffic for the state's restaurants?

3 ways to navigate employee-scheduling reform

If you’re asking yourself how your industry, company and operators can get ahead of scheduling reforms, consider the following steps.

Tips for driving customer loyalty in the restaurant industry

Geoff Smith, CMO of CrowdTwist, provides insight on the benefits of multichannel loyalty programs.