College kids still love fast food, but they're pickier than ever

by S.A. Whitehead — Food Editor, Net World Media Group

Today's coeds have high expectations for even the fastest food that they order.

Online or offline: Ways your restaurant can tap into Pokemon Go craze

by Seshu Madabushi — Founder & CEO, mKonnekt

In the annals of gaming history, this summer will go down as the summer of Pokemon Go. The augmented reality game has players worldwide out on the streets and…

5 questions for diners making the digital switch

by Jackie Berg — mArketing director, olo

As we cruise through 2016, with nearly 80 percent smartphone adoption, there is little debate: A restaurant brand's digital program is now of paramount…

Learning from the best and the worst restaurant apps

Nearly half of the top 100 restaurant chains don't have a native app, even though consumers expect one. Gleaning wisdom from over 1 million app reviews has…

AI meets customer engagement: Creepy or necessary?

by S.A. Whitehead — Food Editor, Net World Media Group

A new artificial intelligence platform promises to engage diners in a caring way with very little thought and effort from restaurant operators.

Historic 1st FAA-approved food delivery? Of course, it's a Slurpee and a doughnut

by S.A. Whitehead — Food Editor, Net World Media Group

Just how long do we have before these autonomous flying delivery trucks fill our skies like a perpetual "day of the locusts"?

3,000+ Japanese McDonald's location giving out Pokemon Go loot in Happy Meals

This Wednesday, the craze that is Pokemon Go here in the U.S. got a lift from the McDonald's chain in Japan, where the game has still not launched. McDonald's…

Why your app isn't appealing to your customer base

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.

Amazon "primes" the pump to play major role in restaurant delivery

by S.A. Whitehead — Food Editor, Net World Media Group

It's called Prime Day and Amazon clearly sees it as a prime opportunity to make a major entry into the restaurant delivery business.

Burger King gives health food trend a big Cheeto-ey slap in the face

by S.A. Whitehead — Food Editor, Net World Media Group

Americans have a real love affair with cheese. We're not talking that upscale, potent-smelling offbeat stuff favored by many in other parts of the globe. Nope…

Trading places: Eggos head to restaurants while food truck favorites head to homes

by S.A. Whitehead — Food Editor, Net World Media Group

As if the restaurant industry isn't competitive enough, now the makers of some of the nation's biggest home freezer favorites are moving in to get some of…

Are your diners a little lost?

by S.A. Whitehead — Food Editor, Net World Media Group

A new poll finds there's a lot of confusion out in America's restaurant dining rooms about just what those menu items really are.

Week-old Chick-fil-A app hits No. 1 for iTunes downloads

by S.A. Whitehead — Food Editor, Net World Media Group

In case you haven't heard the news, Chick-fil-A has managed to become the No. 1 most downloaded free app on iTunes, not only by announcing the introduction of…

It's almost summer: Is your restaurant set for the big stink?

by S.A. Whitehead — Food Editor, Net World Media Group

Summer is just around the corner and so are the odors inherent when warmer weather and food mix at your restaurant. Here are six tips from the maintenance…

9 things this editor learned about YOU at NRA

by S.A. Whitehead — Food Editor, Net World Media Group

I'm introducing myself as the new Food Editor of this site, as well as starting us off with a handful of my observations about YOU, from this year's NRA…

Arby's CEO Paul Brown — a nice guy who likes to stay 'scrappy'

by S.A. Whitehead — Food Editor, Net World Media Group

Sometimes, nice guys finish pretty darn near first. For Arby's CEO Paul Brown, that may indeed be the story. If you read through a lot of the recent interviews…

The latest and greatest in mobile marketing

by Chris Allen

When the first mobile ad was launched in 1997, who would have guessed that nearly 20 years later, mobile ad spending would be forecasted to surpass desktop ad…

Heard at the Summit: Memorable quotes from Day 1

by Cherryh Cansler — Publisher, FastCasual.com

Any time you gather some of the industry's brightest CEOs, franchisors, chefs, franchisees and vendors, there is sure to be some insightful quotes. We've…

Technology: A brand-driver or a necessary evil?

by Steve Starr — Chief, starrdesign

Allowing your guests to view menus, place orders and read nutritional information while at home or on-the-go is paramount. But just because we can, should we…

2016: The year to master digital ordering

by Noah Glass — CEO, Olo

In 2016 and beyond, restaurant industry success will be determined not by mastering the drive-thru, but rather by mastering digital ordering and meeting the…