Time-tested Restaurant Technologies for a New Normal

Restaurant operators need all the help they can get while trying to cope with the COVID-19 pandemic. Some of the tools they can use may already be in their…

Presented by FastCasual.com

Independent Restaurants Running on Toast’s All-in-One Platform Outperform Peers by up to 30% During Pandemic

Investments in digital ordering and contactless payments technology allowed Toast to significantly grow their customer community and increase recurring revenue…

Taco Bell, A&W CEOs among those sharing 2020 lessons learned

by S.A. Whitehead — Food Editor, Net World Media Group

Granted, there's not much to love, let alone like about 2020 in the restaurant universe or elsewhere. But under the heading of pain so often bringing gain, we…

Cava enhances app with payment options

December 15, 2020

Cava, a mediterranean brand that operates 80 restaurants and a wide range of products sold in food markets, is taking a tech-forward approach in updating and…

Pay it forward: The payment options QSR customers want in 2021

by Brian Dammeir

The pandemic has transformed the way even the most Luddite of consumers now choose to pay at their neighborhood QSRs. Is your brand ready for this new and…

Achieve a Higher Level of Customer Care with Touchless Technology

How innovating with touchless interactive technology can help you achieve a higher level of customer care and a healthy advantage over the competition.

Starbucks, Panera Bread, McDonald’s winning the digital game

November 12, 2020

Digital sales will make up over 50% of limited-service restaurants' business by 2025, according to a study by Incisiv, which also predicted that although…

[Fast Casual Executive Summit 2020] We’re Living in a Mobile Revolution

Execs from Saladworks, Nékter Juice Bar, Freddy’s Frozen Custard & Steakburgers and Appetize discuss mobile tech for restaurants at Fast Casual Executive…

Presented by Fast Casual Executive Summit

[Fast Casual Executive Summit 2020] Opening Keynote: When Mission Drives Innovation

Scott Boatwright, Chief Restaurant Officer at Chipotle Mexican Grill, delivers the opening keynote for Fast Casual Executive Summit 2020, held virtually on…

Presented by Fast Casual Executive Summit

Tripadvisor launches online management platform for restaurants

October 7, 2020

Tripadvisor has launched Menu Connect, an online listings management solution that allows restaurants to publish, update and manage their menu and business…

Gimbal’s On-the-Way SDK Creates Curbside Efficiencies for Retailers and Restaurants

Gimbal announced the launch of its On-the-Way SDK, a real-time solution connecting mobile orders with in-store, curbside, and drive-thru pickup options. This…

Restaurant Models for the Post-Pandemic World

Operating a “ghost kitchen” or “host kitchen” is gaining in popularity as a way to serve customers without the pressures of maintaining or adding a…

Presented by Qu

White Castle's drive-thru AI: NOT 'Mr. Roboto'

by S.A. Whitehead — Food Editor, Net World Media Group

Can artificial intelligence really help a QSR extend a sense of hospitality in the drive-thru? White Castle leadership certainly thinks so, as evidenced by its…

Designing and creating a profitable food truck patio space

Whether you live in warmth all year long or you’re looking to take advantage of the summer sunshine, food truck operators should consider transforming unused…

Presented by FoodTruckOperator.com

Consistency in Restaurant Expansion

A major part of successful growth is providing the same experience to guests no matter which location they visit.

Presented by SpeedLine Solutions

Gift Cards to Drive the 2020 Holiday Shopping Season

The ongoing impact of COVID-19 will likely drive a major change in our gift-giving choices this year.

Hot chicken + hot deals: 2 ways QSRs are igniting 2020 sales

In this edition of the QSRweb podcast, Dave's Hot Chicken CEO Bill Phelps talks about building a brand on simple, but sizzling chicken sandwiches, while a…

Taco Bell COO on navigating change: 'It's actually getting … more fun'

by S.A. Whitehead — Food Editor, Net World Media Group

Change is something every restaurateur has gotten a dose of this year, and Taco Bell Global COO Mike Grams said the brand is winning the adaptability game.

Taco Bell rides 'Go Mobile' model to serve 1B drive-thru customers

by S.A. Whitehead — Food Editor, Net World Media Group

If there are a couple of things we've learned over the past half-year, it's that drive-thru and digital restaurant ordering are here to stay. In this interview…

Contactless Payments Across Multiple Verifone Devices

With COVID-19 promising to remain an issue for the foreseeable future, contactless payments will continue to increase in popularity.