Gaining a 360-Degree View of Your Customers

QSRs have more customer data than ever, but making sense of that data can be a challenge.

#QSRNEXT | November 9, 2021

Designed with busy schedules in mind, the 30-minute, back-to-back sessions will feature execs in the trenches, who will offer powerful insights on technology…

Presented by QSRweb.com

Prevent the Spread of COVID-19 in the Supply Chain

Even a moderate supply chain disruption can have a serious impact on a company’s future. An autonomous screening process can help minimize the risk.

How your brand image hinges on customer experience

by Lisa van Kesteren — CEO, SeeLevelHX

Restaurants need to examine their current customer experience given today’s environment to determine how to meet consumer expectations while continuing to…

McDonald’s to add assistive technology for blind customers to all US company-owned stores

September 20, 2021

McDonald's will add assistive technology for blind customers at all company-owned restaurants in the U.S. by the end of this year, according to a report in The…

Protect the Hourly Workforce and Keep Businesses Open with Deputy’s Schedule Safely Checklist

To help the business community navigate the latest mandates and keep their staff safe, today, Deputy – leading scheduling and timekeeping software company – is…

Atmosphere Adds Premium Sports with New FITE Channel

Deal with the top sports PPV platform brings premier boxing, MMA, wrestling and more to Atmosphere programming slate.

Streaming TV for Restaurants that Bar Rescue’s Jon Taffer Swears By

What are your diners watching in-restaurant? Brands that help their customers laugh, clink their beer mugs and just plain ol’ enjoy each other’s company, are…

Building Your Brand Experience: Online Ordering Best Practices

Your online ordering site is a crucial part of your restaurant’s business. In this webinar, Brad Brooks of SpeedLine Solutions Inc., Todd Vierra of Spinato’s…

Presented by SpeedLine Solutions

White Castle, Del Taco, Verizon offer insight on creating a virtual experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Technology and digital marketing leaders from Verizon, White Castle, Del Taco and First Orion shared strategy insight on developing a virtual customer…

Case Study: Bloomin' Brands

International Casual Dining Company Drives Enterprise-Wide Facilities Management Excellence Across 1,200+ Locations.

Outdoor Kiosks Provide New Revenue Stream for Businesses

Though the pandemic is subsiding, restrictions are loosening and the world is gradually returning to a state of normalcy, many of those kiosks that had…

Reinventing the In-Store Experience: The Reshaping of Retail

After more than a year of people trying to avoid crowds and maintain social distancing, retailers are betting that shoppers will shift to in-person experiences…

Forbes: Three Ways Multi-Location Brands Can Use Data To Come Back Smarter

When I talk to executives and managers for multi-location restaurants and retail stores, I keep hearing the same concern: They need to come back smarter and…

Your POS Isn’t Just for Cashiers Anymore. It’s for Customers Too!

Gone are the days when point-of-sale systems were being used only at the cash register. Diners are already using them to access menus, order and pay at the…

Presented by FastCasual.com

Solving the labor crisis: How to tap into the potential of your current workforce and be an employer of choice

With vaccination rates increasing, restaurants are starting to return to a semblance of normal operations. But as The Great Return continues, a new challenge…

Presented by FastCasual.com

From Out-of-Date Online Ordering & POS System to Fully Integrated Digital Engine

Fast casual UNO Pizza embarked on a full-scale digital relaunch and saw an opportunity in early 2020 to upgrade their legacy online ordering system to unlock…

Women in Marketing: A Fireside Chat with &Pizza & Gimbal

In this fireside chat, Gimbal's VP of Marketing, Liz Weinsten and &Pizza's Head of Marketing, Charae Carter Jenkins discuss everything from the meaning behind…

Design Tips for Online Ordering Sites

Learn more about how DineEngine can leverage proper design techniques that will provide a higher ROI and better guest/staff experiences.

How Lee's Famous Recipe overcame hiring crisis with Conversational AI

Although many QSRs have reported that drive-thru traffic is now making up 80% of business thanks to the pandemic, unemployment packages have made it…

Presented by FastCasual.com