3 ways QSRs can engage their frontline staff

by Andrew Masterson — Sr. Client Director, YOOBIC

Technology can help QSR workers do their jobs better, making for a happier employee. Here are three ways restaurants can leverage digital tech to better engage…

McDonald's workers fed up with adult Happy Meals

October 10, 2022

McDonald's frontline workers have had enough of the adult Happy Meals that went on sale a week ago Monday in participating restaurants. The meals, which come…

Vitamix and Smoothie King – The Perfect Blend

A long-standing partnership between a smoothie franchise and a provider of commercial blenders has proven to be a driver of growth for both companies.

Presented by QSRweb.com

SaaS & More: Different Business Models For Software Developers

SaaS, HaaS, and On-Premises: Different Go-to-Market Models for Software Developers and ISVs

Burger King commits $400M for major brand overhaul

September 12, 2022

Burger King has released the details of a plan, dubbed "Reclaim the Flame," designed to accelerate sales growth and drive franchisee profitability. The brand…

Jeremiah's Italian Ice's customization sweetens brand's appeal in dessert space

by Mandy Wolf Detwiler — Editor, Connect Media

Jeremiah's Italian Ice, a franchise brand of 89 units growing primarily in the Southeast, plans to open up 40 more stores in the next year.

Free webinar to teach viewers how to recession-proof restaurants

September 8, 2022

It's been a rough couple of years for many restaurants. Between supply and labor shortages, the pandemic and a likely recession, restaurants are feeling the…

Chip Cookies bakes up plans for 500 stores in 5 years

by Mandy Wolf Detwiler — Editor, Connect Media

Chip Cookies has 10 units in Utah and Idaho. The brand's leadership plans to open 500 stores in the next five years.

Why restaurants are dropping phone lines for voice bot systems

September 1, 2022

More restaurants are replacing direct phone lines with voice bots to allow workers to focus on serving, cooking and internal operations.

How to Create a Food-Safety-First Culture and Always be Audit Ready

Did you know September is national food safety education month? Here are some tips to help you create an operational culture focused on food safety in your…

The Future Of The Hospitality Industry Is Connected

Make sure your business has all it needs to compete because the future of the hospitality industry is cloud-based and connected.

The Acclaimed MPOP® Now Comes With Direct IOS USB-C Connectivity

Connect and charge your iOS device with the latest mPOP® model, the POP10Ci, for convenient all-day use. The mPOP® is the industry's first hybrid receipt…

The Original Rainbow Cone franchising after 96 years

The Original Rainbow Cone is a Chigaco-based line of ice cream shops. Now on its third generation of ownership, the granddaughter of the founder is ready to…

4 Signs that Your Customer Service Team Needs Additional Training

Every time your staff serves a client quickly, efficiently and courteously, you may be gaining a returning customer. But when crew members are not adequately…

5 ways engaging restaurant entertainment can save money, strengthen the bottom line

Digital signage has emerged as an important technological tool in a restaurant’s ability to engage customers. As the solutions continue to evolve, the screens…

Presented by FastCasual.com

Dine-in not regaining popularity, take-out gains steam

July 20, 2022

Despite the fact all restaurants are completely open for dine-in, after two years of closures and restrictions due to the COVID-19 pandemic, the number of…

Wicked Lick has cheeky concept, begins franchising

by Mandy Wolf Detwiler — Editor, Connect Media

Key West's Wicked Lick is a single-unit ice cream shop. Here's how its owners plan to franchise the brand.

Atmosphere Launches New Entertainment News Channel

Stay in-the-know about your favorite celebs, movies, fashion, gaming and more with Atmosphere Entertainment. Only on Atmosphere.

What Is Barcode Technology, And How Does It Impact Retailers In 2022?

Barcode scanners have progressed beyond POS checkouts. Learn how they can help your business succeed!

McDonald's-inspired proposal goes awry

June 17, 2022

A marriage proposal is all about the delivery but in one instance the delivery went very wrong.