Square integrates Apple Business to boost restaurant visibility on Apple Maps

September 24, 2026

Square has launched a new integration with Apple Business, allowing restaurant operators and other local businesses to manage their presence across Apple Maps…

Closing the gap between order ready and order in hand

Why the last mile costs operators more than they think. The gap between order ready and order in hand is part of the operation that affects labor efficiency…

Presented by Apex Order Pickup Solutions

Dunkin’, L.L.Bean team up for fall merchandise, free coffee

September 21, 2026

Dunkin' and L.L.Bean are joining forces for their first-ever collaboration, bringing together two New England brands for a week of limited-edition…

Webinar: Order accuracy as the next loyalty battleground

by Valerie Gritton

In this “Accuracy is the New Loyalty” webinar, Star Micronics’ Craig Kaliebe discusses how labeling, smart scales and other verification tools help operators…

The restaurant of tomorrow takes center stage at #QSRNext 2026

by Valerie Gritton

#QSRNext 2026 will bring together restaurant executives and industry leaders to explore the forces reshaping quick service, including AI, drive-thru…

Accuracy is the New Loyalty

Order accuracy directly impacts restaurant profitability, customer trust and repeat business. In this webinar, Star Micronics explored where costly errors…

Presented by Star Micronics America

White Castle launches Craver Nation Rewards season 3 after members save $5.1M

September 14, 2026

White Castle is launching Season 3 of its Craver Nation Rewards loyalty program Sept. 15 after members saved a combined $5.1 million through rewards, deals…

Top 30 Movers & Shakers in Catering 2026

This annual initiative shines a spotlight on the visionary leaders, innovators, and brands redefining off-premises dining. From pioneering game-changing…

Presented by MONKEY Catering Platform

Pilot deploys 156 self-order kiosks at Wendy’s locations

September 8, 2026

Pilot Co. has installed 156 self-order kiosks at 78 Wendy's restaurants in its North American travel centers as part of a broader modernization of its…

Walmart expands restaurant delivery with Dunkin’ partnership

September 3, 2026

Walmart is expanding its restaurant delivery business through a new partnership with Dunkin', the company has announced in a news release. The partnership will…

How QSRs can drive customer engagement through round-up donations

With more than half of Americans willing to round up their purchases for charity, these small contributions can collectively generate millions for causes…

Loyalty programs have become new front line of QSR fraud

by Stuart Mann — Head of Industry Product Engagement, Accertify

A recently disclosed data breach at Chick-fil-A made headlines for the type of accounts that were targeted. It was reportedly a credential stuffing attack that…

Shawarma Press, Chicken Salad Chick, Firehouse Subs execs to talk operational complexities at Fast Casual Executive Summit

by Mandy Wolf Detwiler — Editor, Connect Media

The upcoming "Complexity Killers" session at the Fast Casual Executive Summit will guide restaurant operators in auditing and streamlining their bloated tech…

From the boardroom to the prep line: How Stonefire Grill's CEO is fueling legacy growth

by Mandy Wolf Detwiler — Editor, Connect Media

Stonefire Grill CEO David Youngberg joins the Restaurant Operator Podcast to share how his hands-on leadership, people-first culture and strategic use of guest…

New study reveals revenue gaps from missed calls

August 24, 2026

Revmo, a provider of voice-enabled conversational AI for restaurants, released a comprehensive five-chapter report, "The State of Restaurant Calls 2026.…

AI and the Future of Restaurants: From Foot Traffic to Predictive Insight

As consumer behavior and privacy expectations evolve, restaurants need smarter ways to understand diners and drive growth. Gladys Kong of Azira and Isabelle…

Presented by Azira

The next generation of QSRs part 4: Building the restaurant of the future

by Valerie Gritton

The restaurant of the future will recognize that technology and hospitality are not competing priorities, and that innovation isn’t the destination — the guest…

Touchdown: Little Caesars scores big with Justin Jefferson, Jared Goff, George Kittle

August 18, 2026

Little Caesars is returning for its fifth year as the Official Pizza Sponsor of the NFL with its 2026 campaign featuring national partnerships with Justin…

Real talk, damn good biscuits and growing a national chain

by Kathleen Wood — Founder, K. Wood Partners

Lauren Coulter is co-Founder and chief biscuit eater of Biscuit Belly, the Louisville, Kentucky, brunch brand she built with her husband and co-Founder, Chad…

How Jollibee protects brand culture while expanding franchise operations

by Mandy Wolf Detwiler — Editor, Connect Media

Defying the industry's rapid-growth mentality, Jollibee is executing its North American franchise expansion through a highly selective, 90-day vetting process…