Restaurant industry experts make predictions for 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts predict that the 2026 restaurant landscape will be defined by a "Me-Me-Me Economy," where brands must leverage integrated AI and data-driven…

Your frontline is your superpower. Here’s how to unlock it.

Frontline employees carry your brand every day, yet many feel overlooked and unheard. Learn how empowering them with trust, training, and meaningful feedback…

Pizza Brands to Watch in 2026

Dominating the landscape is a shift toward “experiential” and “fusion” dining, where classic pepperoni is being challenged by global flavors like…

Presented by PizzaMarketplace.com

The Retail Nomad explores the Automated Retail & Kiosk Innovation Show

Nick Harbaugh (aka "The Retail Nomad") takes viewers inside the recent Automated Retail & Kiosk Innovation Show in Tampa.

How a Mooyah franchisee moved into chicken with Layne's Chicken Fingers

by Mandy Wolf Detwiler — Editor, Connect Media

After tapping out the Madison, Wisconsin area with a burger concept, Lucas Bergeson, along with his family and a partner, brought Layne's Chicken Fingers to…

Top 10 Trends in Restaurant Technology

As the restaurant landscape evolves, operators increasingly rely on technology to remain profitable and deliver an outstanding guest experience.

Presented by Oracle

Emerging Sports, Emerging Restaurant Opportunities

Sports that may have been overlooked in the past are capturing the public’s imagination and creating fresh opportunities for restaurant operators. These new…

How to surpass customer expectations, build brand advocates

by Jim Knight — Founder & CEO, Knight Speaker

Businesses can transform satisfied customers into passionate brand advocates by consistently exceeding expectations through a strategy focused on delivering…

Beyond the slider: White Castle maps out future with tech-forward 'Castle of Tomorrow' prototype

by Mandy Wolf Detwiler — Editor, Connect Media

White Castle has a sleek new prototype called the 'Castle of Tomorrow.' With a focus on tech, the prototype is set to bring White Castle into the future with a…

The future of experience management: 10 trends shaping 2026

Explore the top 10 experience management trends shaping 2026. From practical AI to personalization, each has the potential to help brands build stronger…

Dirty Dough owner succeeds on transparency, great cookies

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant Operator Podcast host Mandy Detwiler talks to Bennet Maxwell, owner of Dirty Dough, about the cookie brand's launch and what keeps it successful.

From café to national movement: Clean Eatz Founders on scaling wellness without losing heart

by Mandy Wolf Detwiler — Editor, Connect Media

Clean Eatz is a franchise co-founded by Don and Evonne Varady that solves the time vs. health dilemma by offering convenient, macro-balanced meals, from…

Chicken Salad Chick, Main Squeeze Juice Co, Original ChopShop, Dog Haus leaders talk marketing on a limited dime

by Mandy Wolf Detwiler — Editor, Connect Media

A panel of fast casual executives shared that maximizing social media ROI with limited budgets is best achieved through deep community involvement, leveraging…

Hungry Howie's differentiates itself with flavored crust, fresh dough, ingredients

by Mandy Wolf Detwiler — Editor, Connect Media

VP of Public Relations Jennifer Jackson discusses the Hungry Howie's pizza brand's strategic marketing and operational planning, including cross-functional…

Barry Bagels expands with major deal in Texas, uses hub-and-spoke model for growth

by Mandy Wolf Detwiler — Editor, Connect Media

Barry Bagels' history dates back to 1972. Today, the brand has locations in Kentucky, Indiana, Michigan and Ohio,

How franchising will take Jollibee to the next level in the US

by Mandy Wolf Detwiler — Editor, Connect Media

The Philippines-based fast-food chain Jollibee, known for its popular fried chicken, is successfully overcoming its low U.S. brand awareness and crowded market…

Kiosk

Kiosk your way with Qu’s unified kiosk options that delight staff and guests. dual-purpose POS + Kiosk solution pivots to be cashier or guest-facing in…

Presented by Qu

Tel Aviv Grill brings taste of Israel to San Fernando Valley

Or Peleg, managing partner of Tel Aviv Grill, discusses the growth of the business from a small kosher market booth into a multi-concept restaurant group…

Recognition that resonates: Retaining restaurant workers

by Amy Freshman — Sr Dir HR, ADP

To combat the seasonal spike in employee turnover during the summer, especially in the leisure and hospitality sectors, consistent and meaningful employee…

Old Scratch Pizza leads with 'Midwesternly Neapolitan' pizza

by Mandy Wolf Detwiler — Editor, Connect Media

The episode of the Pizza Marketplace Podcast features Old Scratch Pizza founder Eric Soller discussing his journey from a culinary and corporate background to…