The future of experience management: 10 trends shaping 2026

Explore the top 10 experience management trends shaping 2026. From practical AI to personalization, each has the potential to help brands build stronger…

Dirty Dough owner succeeds on transparency, great cookies

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurant Operator Podcast host Mandy Detwiler talks to Bennet Maxwell, owner of Dirty Dough, about the cookie brand's launch and what keeps it successful.

From café to national movement: Clean Eatz Founders on scaling wellness without losing heart

by Mandy Wolf Detwiler — Editor, Networld Media Group

Clean Eatz is a franchise co-founded by Don and Evonne Varady that solves the time vs. health dilemma by offering convenient, macro-balanced meals, from…

Chicken Salad Chick, Main Squeeze Juice Co, Original ChopShop, Dog Haus leaders talk marketing on a limited dime

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel of fast casual executives shared that maximizing social media ROI with limited budgets is best achieved through deep community involvement, leveraging…

Hungry Howie's differentiates itself with flavored crust, fresh dough, ingredients

by Mandy Wolf Detwiler — Editor, Networld Media Group

VP of Public Relations Jennifer Jackson discusses the Hungry Howie's pizza brand's strategic marketing and operational planning, including cross-functional…

Barry Bagels expands with major deal in Texas, uses hub-and-spoke model for growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

Barry Bagels' history dates back to 1972. Today, the brand has locations in Kentucky, Indiana, Michigan and Ohio,

How franchising will take Jollibee to the next level in the US

by Mandy Wolf Detwiler — Editor, Networld Media Group

The Philippines-based fast-food chain Jollibee, known for its popular fried chicken, is successfully overcoming its low U.S. brand awareness and crowded market…

Kiosk

Kiosk your way with Qu’s unified kiosk options that delight staff and guests. dual-purpose POS + Kiosk solution pivots to be cashier or guest-facing in…

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Tel Aviv Grill brings taste of Israel to San Fernando Valley

Or Peleg, managing partner of Tel Aviv Grill, discusses the growth of the business from a small kosher market booth into a multi-concept restaurant group…

Recognition that resonates: Retaining restaurant workers

by Amy Freshman — Sr Dir HR, ADP

To combat the seasonal spike in employee turnover during the summer, especially in the leisure and hospitality sectors, consistent and meaningful employee…

Old Scratch Pizza leads with 'Midwesternly Neapolitan' pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

The episode of the Pizza Marketplace Podcast features Old Scratch Pizza founder Eric Soller discussing his journey from a culinary and corporate background to…

Brazilian concept TAP wins The Perfect Pitch contest at the Fast Casual Executive Summit 2025

by Mandy Wolf Detwiler — Editor, Networld Media Group

Eight fledgling brands competed in the event, billed as a nicer version of "Shark Tank."

Reality star Karlie Redd talks good food, service, location at Fast Casual Executive Summit

by Mandy Wolf Detwiler — Editor, Networld Media Group

Love and Hip Hop Atlanta star Karlie Redd shared brand success insight with attendees at the Fast Casual Executive Summit in Austin, Texas, on Sunday.

Satisfying the hunger for frictionless tech: meeting the needs of QSR customers, franchisees

by Morgan Petty — Strategic Account Manager, Canopy

Unreliable self-service technology is frustrating customers and costing quick-service restaurants significant money, leading to the recommendation that QSRs…

The human touch: How kiosks are transforming retail, restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

Self-service kiosks have evolved from a novelty to an essential tool in retail and restaurants, streamlining operations and improving customer experience by…

Lion’s Choice refuses to compromise despite rising beef costs

by Mandy Wolf Detwiler — Editor, Networld Media Group

Despite rising beef prices, Lion's Choice, a St. Louis-based QSR, is refusing to compromise on the quality or portion size of its signature roast beef, instead…

How Papa Murphy's '$10 Tuesdays' promotion evolved

Pizza Marketplace Podcast host Mandy Detwiler talks to Dallas Massey, SVP of marketing for Papa Murphy's Take N' Bake Pizza about the brand's $10 Tuesdays…

High tech meets high touch at Woworks, powered by Qu

Check out this fast-moving collaboration that blends high tech with high touch.

Newk's Eatery CEO discusses tech, its food quality and third-party delivery

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb.com, chats with Frank Paci, CEO of Newk's…

Small restaurants, big impact: Why mom-and-pop eateries still matter

Despite the presence of national restaurant chains, research consistently shows diners form their most-lasting and meaningful memories in independently owned…