Wetzel’s Pretzels head of development: Snacking’s here to stay

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wetzel's Pretzels is experiencing record growth outside of malls, emphasizing high-traffic spots and food trucks. The brand is focusing on both domestic and…

How Earthbar 70X'd Their Feedback Volume

Earthbar, a California-based health and wellness brand with 40 locations, transformed its guest feedback process using Ovation. Previously reliant on a single…

Presented by Ovation Up, Inc.

Star Micronics Unveils Cutting-Edge Receipt and Removable Linerless Label Printers

Two innovative models, the TSP143IV X4 and TSP143IV SK X4 receipt and linerless label printers, redefine printing for modern retail and hospitality…

Delivery metric overview: Avoidable driver wait time

This one-page guide takes a deep dive into avoidable driver wait time—a critical metric monitored by delivery service providers like DoorDash, Grubhub, and…

Presented by Delaget

Perfecting QSR Delivery with POS Scales & Advanced Labeling

By incorporating weight-based verification with smart labeling and advanced point of sale (POS) scale solutions, QSRs can ensure order accuracy, transform…

Presented by Star Micronics America

Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

QSRweb's Top 5 articles for 2024

by Mandy Wolf Detwiler — Editor, Networld Media Group

These were the Top 5 stories on QSRweb.com in 2024.

How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

How catering becomes lucrative for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Fast Casual Executive Summit discussed the ins and outs of catering and tech.

6 ways to increase the restaurant customer experience in QSRs

by Mandy Wolf Detwiler — Editor, Networld Media Group

To increase restaurant customer experience, focus on the basics. From ambiance and prompt service to ensuring strong leadership through great managers, this…

Mountain Mike's Pizza CEO talks tight operations, growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

Metevier has more than 30 years in the restaurant business and said franchising is not for the faint of heart.

Pizza Brands to Watch in 2025

Despite the dominance of the legacy brands, independent pizzerias continue to thrive, offering unique flavors and local flair. To recognize these innovative…

Presented by PizzaMarketplace.com

Chicken Salad Chick CEO talks chicken salad game

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb.com and PizzaMarketplace.com, chats with Scott Deviney, CEO of…

How delivery platforms redefining retail, foodservice industries

by Zhong Xu — CEO & Co-founder, Deliverect

The rise of cross-industry collaboration between retail and restaurants signals a shift towards a consumer-first ecosystem.

Food pickup lockers help restaurant operators lower costs

As more restaurants depend on delivery and carryout services to remain profitable, balancing speed with security and efficiency is crucial. Food pickup lockers…

Presented by FastCasual.com

Bojangles leverages kiosks to navigate labor shortages, boost sales

by Mandy Wolf Detwiler — Editor, Networld Media Group

Bojangles has rolled out kiosks in about 25 of its units. The brand will retrofit existing restaurants with the kiosks in the near future, and they have become…

HungerRush unveils Feedback customer engagement tool

November 20, 2024

HungerRush, a provider of integrated restaurant management solutions, has launched Feedback, a new customer engagement tool designed to capture real-time…

Three emerging gift card trends driving popularity and revenue

As gift cards increasingly become part of the operational strategy, here are three trends emerging in the gift card market that will shape the path forward.

Presented by FastCasual.com

How restaurants can stay ahead of the tech curve

by Mandy Wolf Detwiler — Editor, Networld Media Group

Brand leaders discussed the utilization of tech in their restaurants at the Fast Casual Executive Summit in Denver.

Rush Bowls founder leaves financial world for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Rush Bowls founder Andrew Pudalov…