Wonder, Botrista on Bridging Innovation and Growth at the Fast Casual Executive Summit

For restaurant executives and suppliers, this summit offers a unique opportunity to gain firsthand knowledge from industry trailblazers. The shared wisdom of…

Little Caesars franchisee gone to the dogs

by Mandy Wolf Detwiler — Editor, Connect Media

Vicki Dunn-Marshall owns more than 60 Little Caesars units. Her philanthropy project is Pizza Paws, which raises money for police K-9 units.

Golden Chick Partners with Qu to Streamline Operations, Elevate the Guest Experience & Support Future Growth

Golden Chick Unlocks Growth Opportunities and Streamlines Operations with Qu’s Unified Commerce Platform.

Gong cha focuses on quality of tea, customer service

by Mandy Wolf Detwiler — Editor, Connect Media

Bubble tea concept Gong cha focuses on the quality of its products and the happiness of its customers.

8 tips to increase loyalty program usage

by Mandy Wolf Detwiler — Editor, Connect Media

Loyalty programs work great -- as long as your customers use them. Consider these eight tips to increase the usage of your loyalty program.

Consider the benefits provided by a POS made for the pizza industry

The very reason why pizza is such a popular food item with consumers is the same reason restaurant owners can benefit from a POS that supports both…

How staff retention strategies, smart tech help restaurants manage busy fall nights

by Jessica Bryant — Vice President and Restaurants Head of Operations, NCR Voyix

Leverage these tips to keep employees - and customers - satisfied this fall.

Digital Signage Pilots Travel Center Giant to Stronger Customer Connections

DEEL, specializing in dynamic digital signage for convenience stores and gas stations, outfitted a small number of Pilot’s stores as part of a test to…

Presented by Deel Media

Fast Casual Executive Summit session looks at menu trends as competitive edge

by Mandy Wolf Detwiler — Editor, Connect Media

A session at the Fast Casual Executive Summit session next month in Denver, Colorado, will explore diversifying menu options as a method to increase a…

Boosting customer loyalty: 6 essential tips for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Building customer loyalty in the restaurant industry is crucial for long-term success. These six tips can help restaurants obtain and retain customers.

Top 30 Movers & Shakers in Catering 2024

The inaugural Top 30 Movers & Shakers in Catering 2024 list recognizes the leaders and brands reshaping the catering landscape—those taking bold steps to drive…

Presented by Lunchbox

The Future of Kitchens: Introducing the Smart, Connected Kitchen

Despite the growing pressures from omni-channel ordering, kitchen tech remains overlooked. Qu envisions a smart, connected future where AI optimizes food prep…

Presented by Qu

TailGate Brewery owner talks perfect pizza, beer pairings

by Mandy Wolf Detwiler — Editor, Connect Media

Wesley Keegan, owner of TailGate Brewery, gives insight on how adding pizza to his brewery was the perfect match.

5 concepts compete for The Perfect Pitch 2024 title

by Mandy Wolf Detwiler — Editor, Connect Media

Five fledgling concepts will vie for The Perfect Pitch title and a prize on Oct. 14 at the Fast Casual Executive Summit in Denver, Colorado.

Slim Chickens CEO gives insight into brand's successes

by Mandy Wolf Detwiler — Editor, Connect Media

Tom Gordon is CEO of Slim Chickens, a fast casual chicken brand with more than 280 units.

Chick-fil-A franchisee has passion for sustainability, customer service

by Mandy Wolf Detwiler — Editor, Connect Media

Caitlin Chavez is a Chick-fil-A franchisee in Puerto Rico. Chavez is dedicated to the brand, focusing on quality, customer service and sustainability.

How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…

U.S. Hospitality Managers: Insights from 500 Frontline Leaders

The hospitality industry is facing a critical tipping point, and it’s not just about gratuities. We polled 500 frontline hospitality managers in the U.S. and…

ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Connect Media

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

How innovations in food packaging paving way for QSRs

by Felicity Kelly — Head of Sustainability, Bunzl Express

Packaging shouldn't be a secondary thought when it comes to your menu.