Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

Webinar unveils secret sauce for franchise success: Standardization

by Mandy Wolf Detwiler — Editor, Networld Media Group

October 11, 2023

Sam Gerace, CEO of Lineup.ai, and Michael Schatten, VP of operations at fast-casual brand Carrot Express, talk about standardizing operations to increase…

Transforming your old restaurant: Expert insights on nailing the perfect makeover

by Mandy Wolf Detwiler — Editor, Networld Media Group

When a QSR starts to feel tired and out of touch with contemporary dining trends, it's essential to implement a well-thought-out strategy to breathe new life…

Streamline food truck operations with your cell phone

Traditional point-of-sale and kitchen display systems require extensive spaces and investment. Adding a POS and KDS built for a mobile platform are far better…

Presented by FoodTruckOperator.com

Redefining QSRs: How PDQ journeyed to superior quality, service

by Mandy Wolf Detwiler — Editor, Networld Media Group

PDQ - short for People Dedicated to Quality - has 63 traditional units as well as sports arenas and airport locations. The brand is a people-first…

Star Micronics Unveils MUnite VESA Pole Mount For Versatile Two-Tablet Workstations

The new VESA Pole Mount accessory enhances the mUnite Mount 18 tablet stand, meeting demand for operational flexibility within the retail and hospitality…

How to drive traffic at your pizzeria

by Chris Lybeer — Chief Strategy Officer, Revel Systems

The pizza industry has gotten more crowded, but how can you get a leg up? Chris Lybeer with Revel Systems offers some suggested for technology and creative…

Checkers & Rally's rolls out Spanish AI at drive-thrus

by Mandy Wolf Detwiler — Editor, Networld Media Group

Checkers & Rally's has released Spanish AI at the drive-thru in conjunction with Hi Auto. The brand added English AI to its drive-thrus last year.

'It's a revolution': Jars by Fabio Viviani brings playfulness back to desserts

by Mandy Wolf Detwiler — Editor, Networld Media Group

Jars by Fabio Viviani is a dessert concept that could be coming to a town near you. Though the brand has one unit open in Chicago, it has sold more than a…

Del Taco launches unit inside Circus Circus Hotel & Casino

by Mandy Wolf Detwiler — Editor, Networld Media Group

Del Taco has lauched a unit inside the Circus Circus in Las Vegas, Nevada. The Mexican QSR brand plans a unit in the Excalibur soon.

Meeting The Online Order Surge: How Hardware Impacts Efficiency

To stay competitive, businesses must handle online orders, and one crucial aspect of this is re-evaluating their hardware systems.

How Voice AI Is Driving Customer Satisfaction And Growth

Join SoundHound and Oracle Food & Beverage as they discuss how voice AI for restaurant ordering is expediting sales in a way that drives growth while…

Savvy Sliders' heavy growth potential makes it a QSR standout

by Mandy Wolf Detwiler — Editor, Networld Media Group

Savvy Sliders is making a name for itself with fresh, never frozen all-beef sliders, hand-breaded chicken strips and hand-spun milkshakes. Company officials…

Must-have features for a modern restaurant POS

When researching the right POS for you, it’s important to make sure it includes the features you need while offering benefits that separate it from other…

Presented by FastCasual.com

The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

ICXA to honor Elevate winners at 7th annual summit

by Alicia Lavay — Executive Director, ICX Association

The ICX Association will honor five companies as winners of the 2023 Elevate Awards during a ceremony at its upcoming annual conference, the Interactive…

Embracing Sustainability: The Eco-Friendly Advantages Of Linerless Sticky Labels

Linerless sticky labels offer a greener alternative to traditional labels and a more sustainable and eco-friendly choice for businesses.

Atmosphere, experience key for dining out

July 14, 2023

When it comes to going out for a meal, Americans want a great experience and atmosphere, and casual dining tops the list as the most popular restaurant type…

Amp Up Your Ecommerce: 8 Proven Strategies To Boost Your Online Sales

If you are seeking to boost your online sales and propel your ecommerce business to new heights, this blog post is for you!

Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.