5 concepts compete for The Perfect Pitch 2024 title

by Mandy Wolf Detwiler — Editor, Connect Media

Five fledgling concepts will vie for The Perfect Pitch title and a prize on Oct. 14 at the Fast Casual Executive Summit in Denver, Colorado.

Slim Chickens CEO gives insight into brand's successes

by Mandy Wolf Detwiler — Editor, Connect Media

Tom Gordon is CEO of Slim Chickens, a fast casual chicken brand with more than 280 units.

Chick-fil-A franchisee has passion for sustainability, customer service

by Mandy Wolf Detwiler — Editor, Connect Media

Caitlin Chavez is a Chick-fil-A franchisee in Puerto Rico. Chavez is dedicated to the brand, focusing on quality, customer service and sustainability.

How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…

ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Connect Media

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

How innovations in food packaging paving way for QSRs

by Felicity Kelly — Head of Sustainability, Bunzl Express

Packaging shouldn't be a secondary thought when it comes to your menu.

ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Connect Media

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

Cicis Pizza leads buffet-style pizza concept with customer-focused tech

by Mandy Wolf Detwiler — Editor, Connect Media

Pizza Marketplace Editor Mandy Detwiler talks to Jeff Hetsel, president of Cicis Pizza, about what makes the company tick, the technology its leveraging for…

Bonchon SVP chats about competing in the chicken market, appealing to Americans

by Mandy Wolf Detwiler — Editor, Connect Media

Bonchon SVP of Development Amanda Millikan discusses how the brand's Korean flavors appeal to an American palate and how it fares on the competitive chicken…

Hiring hungry: 6 hiring tips for quick service restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Hiring is a critical element to QSR operations. These six tips can help a QSR hire smarter.

Making The Right Investment: Wired Vs. Wireless Barcode Scanners

Discover the pros vs. cons of 1D/2D wired and wireless barcode scanners to elevate your operations with expert guidance from Star Micronics.

Registration still open for Pizza Leadership Virtual Summit

July 26, 2024

Wednesday marks the 3rd annual Pizza Leadership Virtual Summit, and there's still time to register. Qualified pizza executives and pizzeria owners can register…

8 tips for fast-food restaurant design

by Mandy Wolf Detwiler — Editor, Connect Media

Since the pandemic, fast-food restaurant design has become geared toward efficient, fast pickup and drive-thrus. But designing an interior takes careful…

How pizza drive-thrus can help pizzerias thrive

by Mandy Wolf Detwiler — Editor, Connect Media

Pizza drive-thrus can help restaurants improve order accuracy and increase overall sales.

Thanx + Qu: Shaping the Future of Guest Engagement

Qu is excited to announce our partnership with Thanx, enhancing guest engagement through Loyalty 3.0. This integration uses rich guest data for personalized…

Star Micronics Unveils the Next mC-Print3: Connectivity and Sustainability Redefined

The mC-Print31Ci and mC-Print31CBi thermal receipt printers, featuring CloudPRNT Next and Ultra-C technology, set new benchmarks in speed, efficiency, and…

Layne's Chicken Fingers finds success with various models

by Mandy Wolf Detwiler — Editor, Connect Media

Layne's has seen consistent store sales with various real estate models. Eric Reed, the brand's chief development officer, explores how different models can…

Reusable Cups: The Growing Trend and the Need for Linerless Sticky Labels

The restaurant trend of using reusable cups to increase sustainability in operations is gaining momentum. Linerless sticky labels make it practical.

Little Caesars franchisee enjoys benefits of franchise system

July 18, 2024

Little Caesars franchisee Tara Charters has been running two stores in Canada for over a decade. She says the franchise system offers benefits that are hard to…

Axonify Identified as Representative Vendor in the 2024 Gartner Market Guide for Corporate Learning Tech

Affirms Axonify’s competitive edge in Learning Management Systems and continued benefit for enterprise organizations with frontline workforces.