'Don't stand so close to me': How fast food can thrive without lines

by Kevin Grauman — CEO, QLess, Inc

Lines were always a fact of life at great QSR brands -- the operative word there being "were." The pandemic has ushered in the need for fast food restaurants…

May 26 webinar hones in on curbside pickup, delivery transition tips that work

The pandemic has pushed restaurant curbside pickup and delivery practices to the top of operators' priority lists. Check out this free webinar for one brand's…

[ON-DEMAND WEBINAR]: Digital Solutions during COVID-19 for QSR & Fast Casual Dining industries

Watch Adobe's QSR Industry and Customer Experience Innovation team for a walk through of the current state of digital maturity for QSR & Fast Casual brands.

Top online COVID-19 coverage for QSRs: From borrowing options to menu must-haves

by S.A. Whitehead — Food Editor, Net World Media Group

Need guidance on how to get a loan without the help of a traditional bank? Wondering about your QSR's coffee sales in a pandemic-wary world? This review of…

Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

Freddy's tackles 'hospitality through a speakerphone' + lawfirm unravels confusion surrounding stimulus funds

by S.A. Whitehead — Food Editor, Net World Media Group

Freddy's Co-founder and COO Scott Redler discusses the challenge of customer service via drive-thru and delivery. Then, Messner Reeves attorneys Rachel Farr…

McDonald's owner/operator relays lessons learned from pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

The rigors of business in a pandemic-ridden world have given restaurateurs a run for their money. But there have also been invaluable lessons learned through…

8 Ways HP Engage Go Enables Easier Selling

Discover 8 ways the HP Engage Go enables easier selling.

Presented by HP Inc.

Stand Out Or Blend In With The Sleek, Contemporary HP Engage One

HP sought to elevate this experience by redefining the customer experience through a versatile, reliable, and beautiful point of sale system.

Presented by HP Inc.

Sonic sees download surge with mobile messaging pilot

April 23, 2020

Sonic Drive-In said it generated five times as many app downloads in a recent pilot messaging campaign as the brand's previous MMS campaign, while showing a…

Checkers/Rally's CEO predicts post-pandemic fast food resurgence + Lavu CEO on QSRs' digital path forward

by S.A. Whitehead — Food Editor, Net World Media Group

Checkers/Rally's CEO Frances Allen explains why all that uber-healthy plant-based food that was so hot pre-pandemic in the U.S., could get a lot more…

Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

Chick-fil-A locations encourage mobile, card payments over cash

April 15, 2020

A number of Chick-fil-A locations have stopped accepting cash or are encouraging customers to use alternate payment methods, as the restaurant chain takes a…

Revention launches order/delivery bundle providing no-contact delivery

March 25, 2020

Revention, a restaurant order management provider, is offering an online ordering and delivery starter bundle, at a reduced price, as restaurants grapple with…

PAR introduces contactless order solution for restaurants

March 24, 2020

PAR, a provider of cloud-based point-of-sale solutions to restaurants, has introduced a solution that utilizes its online ordering system and a QR code to…

Wendy's ceases most US carryout, McDonald's does so in UK, Ireland

March 23, 2020

QSRs are increasingly turning to blogs from their executives speaking directly to customers and shareholders to relay COVID-19 restaurant news, including the…

Is your restaurant speaking the COVID-19-era customer's language?

by S.A. Whitehead — Food Editor, Net World Media Group

The seismic shift that COVID-19 has put on everything about restaurant "life as usual" demands an equally substantial shift in marketing and communication…

Amidst the pandemic's pandemonium, restaurants reach out to help

by S.A. Whitehead — Food Editor, Net World Media Group

There is no doubt that the current pandemic will have a riveting effect on all business, including restaurants. Despite that, some brands are still reaching…

Study: Chick-fil-A, Taco Bell order-for-pickup among fastest routes to food

March 10, 2020

An ROI study, released this week by order-ahead platform Rakuten Ready found that consumers' beliefs about the quickest ways to order and get their food at…

Taco Bell to test restaurant re-dos centered on socializing, tech, games

March 5, 2020

Taco Bell is going to test converting some of its locations into what the brand has dubbed "fast social" restaurants that use tech and other systems to make…