Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

Chick-fil-A locations encourage mobile, card payments over cash

April 15, 2020

A number of Chick-fil-A locations have stopped accepting cash or are encouraging customers to use alternate payment methods, as the restaurant chain takes a…

Revention launches order/delivery bundle providing no-contact delivery

March 25, 2020

Revention, a restaurant order management provider, is offering an online ordering and delivery starter bundle, at a reduced price, as restaurants grapple with…

PAR introduces contactless order solution for restaurants

March 24, 2020

PAR, a provider of cloud-based point-of-sale solutions to restaurants, has introduced a solution that utilizes its online ordering system and a QR code to…

Wendy's ceases most US carryout, McDonald's does so in UK, Ireland

March 23, 2020

QSRs are increasingly turning to blogs from their executives speaking directly to customers and shareholders to relay COVID-19 restaurant news, including the…

Is your restaurant speaking the COVID-19-era customer's language?

by S.A. Whitehead — Food Editor, Net World Media Group

The seismic shift that COVID-19 has put on everything about restaurant "life as usual" demands an equally substantial shift in marketing and communication…

Amidst the pandemic's pandemonium, restaurants reach out to help

by S.A. Whitehead — Food Editor, Net World Media Group

There is no doubt that the current pandemic will have a riveting effect on all business, including restaurants. Despite that, some brands are still reaching…

Study: Chick-fil-A, Taco Bell order-for-pickup among fastest routes to food

March 10, 2020

An ROI study, released this week by order-ahead platform Rakuten Ready found that consumers' beliefs about the quickest ways to order and get their food at…

Taco Bell to test restaurant re-dos centered on socializing, tech, games

March 5, 2020

Taco Bell is going to test converting some of its locations into what the brand has dubbed "fast social" restaurants that use tech and other systems to make…

American QSR customers enter their 'blue mood'

by S.A. Whitehead — Food Editor, Net World Media Group

What do purple food, an illegal South American bean and a funky blue fungus on corn have in common? According to Technomic, they're all proven, promising food…

A&W's new Wild West 'haunts' represent brand's 'small town' franchise strategy

March 4, 2020

A&W said its latest restaurant opening is a sample of its "small town America" franchise strategy that builds on the longtime QSR's reputation as being a…

Navigating QSR social media 'landmines' on way to customer conversions

by S.A. Whitehead — Food Editor, Net World Media Group

A digital marketing expert speaking at last week's Mid-America Restaurant Expo in Columbus, Ohio said all the data points to the fact that QSRs and social…

Pincho CEO: Simplified operations + empowered teams = growth

by S.A. Whitehead — Food Editor, Net World Media Group

A hundred stores in five years is an ambitious growth plan for any brand, but Pincho co-founder and CEO Otto Othman thinks the popularity of the brand in Miami…

Has your QSR's social media strategy got a hole in it?

by S.A. Whitehead — Food Editor, Net World Media Group

A digital marketing expert speaking at the Mid-America Restaurant Expo this week said many restaurant brands have voids in their social media marketing…

Why dark kitchens can be bright business moves for QSRs

by Syd Bishop — Content Specialist, QSR Automations

Dark kitchens — a.k.a. virtual, ghost or cloud kitchens — are becoming the new little darling of the restaurant industry. Here are some guidelines on how to…

Record 30,000 spend Valentine's Day at White Castle

February 17, 2020

Over the past nearly 30 years, White Castle has accrued quite a name for itself as a Valentine's Day destination, and that proved itself this past weekend when…

Restaurant sales robust thanks to warm weather conditions

February 7, 2020

Same-store restaurant sales increased 2.3% in January, the best growth in over four years, and it was all due to mild weather conditions and historic warm…

Moving from pizza to pistachio doughnuts: Chicago restaurateur says it's a natural

by S.A. Whitehead — Food Editor, Net World Media Group

Ask a pizzaiolo the key to mastering the pie and you'll likely hear it's the dough. Chicago restaurateur Rich Labriola won't argue that point. In fact, he's so…

KFC, Pizza Hut launch 'contactless' delivery in China amid virus fears

February 4, 2020

In China, where the coronavirus has taken its heaviest toll thus far, Yum Brands' KFC and Pizza Hut stores have initiated contactless delivery as part of the…

How self-service ordering kiosks are transforming QSRs

While the QSR experience is typically quite simple, the introduction of more advanced technology -- namely self-service food ordering kiosks -- over the course…

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