Survey: QSR customers uncertain about transaction security

October 10, 2019

With an estimated one-third of diner/restaurant interactions now reported to involve some kind of "smart" device, many consumers are worried about the overall…

[WEBINAR]: 30 Days to More Profitable Delivery

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The Five-Step Recipe for Serving up Delicious & Unified Food Experiences

Every restaurant chain operator knows that simply serving great food doesn’t guarantee success anymore. The biggest element impacting restaurant success today…

'How Chipotle Turned Free Burritos into Lasting Customer Relationships' focus of Oct 24 free webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Basketball and burritos are a pretty unbeatable mix. But when that duo is also paired with digital engagement as Chipotle did last spring, it is even more…

Salad Station multiplies via robot

by S.A. Whitehead — Food Editor, Net World Media Group

Replicating isn't a new concept with any discussion of robots, in or outside of the restaurant industry. But Salad Station sees its use of the a salad-making…

Domino's 0, disabled 1 in Monday Supreme Court action

October 8, 2019

Those with disabilities that make standard restaurant websites inaccessible won a pretty substantial victory Monday when the U.S. Supreme Court chose not to…

British losing patience waiting in line for food

October 4, 2019

The British are known for their patience, but when it comes to waiting in line at a restaurant, their patience is wearing thin.

The tongue-wagging 'Wow!' power of Dog Haus + fast casual summit preview

by S.A. Whitehead — Food Editor, Net World Media Group

From the Tae Kwon Dog to the Bad Mutha Clucka, Dog Haus does dogs, sausages and other eats on a whole other plane. Today, Dog Haus Partner for Marketing and…

SpeedLine Introduces SpeedDine Online Ordering App

Pizza and delivery point of sale developer SpeedLine Solutions Inc. recently launched a new online ordering app for restaurants with SpeedDine online ordering.

QSR restrooms: Small space, BIG brand impact

The tiniest room in your QSR's "house" can be a game-changer for brand perception if you manage it poorly.

Church's cranks up its digital game with new agency, leader

September 27, 2019

Church's Chicken has upped its digital game, choosing Austin, Texas-based T3, as its "digital innovation partner" and adding a former social media marketing…

Checkers, Rally's choose Mobivity for mobile CX

September 24, 2019

Checkers and Rally's have partnered with Mobivity for mobile customer engagement across the QSR's more than 875 stores nationwide, a news release said.

Touchbistro raises $119.24M to expand payments portfolio

September 18, 2019

Touchbistro, a provider of foodservice iPad and POS payment solutions, has raised CDN$158 million ($119.24 USD) in Series E funding in a round led by Omers…

Yum moves Walmart tech leader into CIO slot, names KFC exec chief strategy officer

September 18, 2019

Walmart tech leader, Clay Johnson, will be joining Yum! Brands, Inc. next month as chief digital and technology officer, while the company said it has promoted…

McDonald's adds to tech arsenal with conversational tech acquisition

September 10, 2019

McDonald's Corporation said today it will acquire voice-based conversational tech company, Apprente, adding to its growing toolkit of customer-facing tech…

From homelessness to selling $1K sandwiches: The story of Ike's Love & Sandwiches

From the depths of business failure and homelessness, to the height of restaurant brand success and a devoted fan base, the man behind Ike's Love & Sandwiches…

Restaurateurs dish on 3rd-party delivery (Hint: The news isn't good)

by S.A. Whitehead — Food Editor, Net World Media Group

From late, cold and just plain old missing orders, to less-than-professional and poorly trained delivery drivers, restaurateurs had plenty to say about…

QSR market to grow at 6.5% CAGR by 2026

September 3, 2019

Globally, the QSR ecosystem market is growing at a compound annual growth rate of 6.5% according to a report from Stratistics Market Research Consulting Pvt.

3 rewarding realities of QSR real-time engagement

Want to see real revenue results? Reel in customers with real-time marketing and realize three benefits that can mean a new and improved reality for your brand.

Quizno's, Taco Del Mar CEO on going 'shopping' in the QSR brand supermarket

As president and CEO of Rego Restaurant Group, Tim Casey is in the QSR alchemist's dream seat, tasked as he is with turning around wayward QSRs, while also…