Is your brand social media friendly?

by Hannah Hambleton — Content Manager, Beambox

Do your brand's stores offer a great brand-emblazoned backdrop for customers' social media food photos? What about geotags? Are you using them to "reach out…

The brand-building beauty of QSR blogging

by S.A. Whitehead — Food Editor, Net World Media Group

Does your QSR have a blog? If not, you're missing a great way to connect with customers and employees, not to mention the marketing value. Here are some…

Custom 3rd Party Data Integration Services

Custom integration services and connectivity to your brand's third party data. Take your company to the next level with Chepri® custom development…

Dunkin' does it again: The Great Pumpkin has arrived

August 12, 2019

Yes, it's early August. Yes, kids are still in the pool. but the great QSR annual pumpkin race has begun with today's announcement from that fittingly…

Roy Rogers pulls the 'Trigger' on QSR's new life

In this podcast, Roy Roger CEO Jim Plamondon tells host and QSRweb Editor Shelly Whitehead "People treat us differently" than most QSRs. In this one-on-one…

Burger King sprouts a 'weed' in its plant-based burger patch

August 9, 2019

A new weed has sprung up in the growing field of plant-based burger option, this one focused squarely on Burger King and the plant-based Impossible Whopper it…

From Whole Foods to invasive catfish, Farm Burger is making its mark

Not every limited-service brand has gone for a spin-off of the Impossible Burger or its meatless cousin, the Beyond Burger. Farm Burger concocted their own…

Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

Chick-fil-A, In-N-Out, Krispy Kreme lead study's best QSR rankings

A 2019 QSR study culled from the responses of more than 7,600 consumers kept favored West Coast brand, In-N-Out at the top of the nation's burger brands.

Is your QSR's digital path diverting business to third parties?

by Jackie Berg — mArketing director, olo

Digital presence is everything today, but too many QSRs are unwittingly diverting sales to third-parties thanks to a cluttered digital path that drags the…

Taco Bell, Pizza Hut name new CEOs

July 26, 2019

Former adidas Group North America President Mark King will take the reins as Taco Bell CEO, and Yum sister brand, Pizza Hut, has promoted its U.S. President…

Friendly's launches more functional, rewarding loyalty app

July 25, 2019

Friendly's launched what it said is an improved loyalty program this week called the BFF Club to give patrons timely promotion updates, as well as information…

The Benefits of a Delivery-Specific POS

Winning at the delivery game means leveraging every tool at your disposal. That begins with the point of sale system.

Presented by SpeedLine Solutions

Expanding the Brick-and-Mortar Footprint with Kiosks and Automated Retail

Interactive kiosks and automated vending solutions are driving the future of retail, and connectivity is the fuel making it happen.

Going global? Take these top 3 QSR expansion strategies along

by Bill Edwards — CEO, Edwards Global Services, Inc.

Global expansion of any QSR requires loads of pre-planning, but brands undertaking this kind of expansion should always keep these three strategies top of mind.

White Castle signs on Plexure for loyalty, engagement

July 22, 2019

White Castle has signed on with New Zealand-based Plexure Group to provide mobile engagement and loyalty capabilities to the burger chain's nearly 400 U.S.

Are QSR employees being trained to handle customer abuse? Our readers were split

July 19, 2019

Earlier this week — following a QSRweb story around the incidence, severity and effects abusive customers have on fast food employees — we asked readers…

The toll it takes when QSR customers 'lose it' on employees

by S.A. Whitehead — Food Editor, Net World Media Group

'Soul-sucking' is how one fast food worker describes the constant parade of customer abuse she faces on the job, but that worker and others like her aren't the…

QSR kiosk use increasing across age groups, brands, Tillster study says

July 16, 2019

QSR kiosk ordering use is increasing, according to digital ordering provider, Tillster, which just released its 2019 Self-Service Kiosk Index, showing what it…

Does your QSR's online ordering partner have these 4 key qualities?

by Robert Kim

Selecting a food ordering app should be done with great consideration to whether the company you're considering is almost as invested in your success as you…