Amazon "primes" the pump to play major role in restaurant delivery

by S.A. Whitehead — Food Editor, Net World Media Group

It's called Prime Day and Amazon clearly sees it as a prime opportunity to make a major entry into the restaurant delivery business.

Innovative Upstarts Part 3 — Slim Chickens finds chicken biz is anything BUT slim pickings

by S.A. Whitehead — Food Editor, Net World Media Group

In the hotly contested chicken sector of food service, one relatively new player is showing competitors how it's done, increasing sales by 50 percent last year…

Uber defies Brexit in debuting new London food delivery service

July 1, 2016

Popular taxi-hailing service Uber is expanding its food delivery to a second location in Europe: London. Londoners can download the UberEATS app and order…

The Krystal Company cooking up savings on Independence Day

July 1, 2016

This Independence Day, The Krystal Company is making it all about America, according to a press release.  All day Monday, July 4, Krystal's classic hot dogs…

Chester's Chicken makes a pit stop at Durand Shell

July 1, 2016

Chester's Chicken is celebrating the opening of a new location at the remodeled Durand Shell in Durand, IL. The owners of Durand Shell, Jeff and Renee Price…

Baskin-Robbins cools off with charity campaign

July 1, 2016

Baskin-Robbins is celebrating National Ice Cream Month in July with the launch of Polar Pizza, a donation program to support the United Service Organizations…

Sonic pledges bigger support to #ThanksTeach campaign

July 1, 2016

Sonic Drive-In intends to boost its contribution to brand’s inaugural #ThanksTeach campaign, pledging $15 million over the next five years. The campaign helps…

Cereal cafe bowls over Big Apple

June 30, 2016

New York City is adding some cereal to its diet. According to a company press release, Kellogg's NYC will open on Monday, July 4, and will become Kellogg's…

Dunkin' Donuts welcomes summer with new menu items

June 30, 2016

Summer is here and Dunkin’ Donuts is celebrating with sweet new donuts inspired by favorite seasonal citrus flavors, according to a press release.

Church's Chicken celebrating National Fried Chicken Day with tasty deal

June 30, 2016

Church's Chicken is celebrating National Fried Chicken Day on Wednesday, July 6 with a unique deal for customers, according to a press release. The deal…

Wienerschnitzel sells 55-cent hot dogs in celebration of 55th anniversary

June 30, 2016

Wienerschnitzel is slashing the cost of three classic hot dogs to 55 cents in celebration of the company’s 55th anniversary, according to a recent press…

Wendy's unveils Brazil expansion, adoption campaign

June 29, 2016

The Wendy's Company announced its upcoming foray into Brazil with plans for significant restaurant expansion, according to a recent press release. This growth…

Video: Retailers dive into technology at Interactive Customer Experience Summit

by Cherryh Cansler — Editor, FastCasual.com

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.

Culinar introduces online ordering service

June 28, 2016

Culinar has launched its online ordering service that allows businesses to reach current customers and market to new users by creating a no-hassle digital…

Burger King gives health food trend a big Cheeto-ey slap in the face

by S.A. Whitehead — Food Editor, Net World Media Group

Americans have a real love affair with cheese. We're not talking that upscale, potent-smelling offbeat stuff favored by many in other parts of the globe. Nope…

Arby's corporate social responsibility boasts chain's CSR commitment

June 27, 2016

Many quick-service chains are investing a lot of time, money and resources into corporate social responsibility efforts, and Arby's is one of them. The chain…

Check out highlights from ICX Summit in Dallas

The 2016 Interactive Customer Experience Summit featured almost three days of education, networking and tours.

Reinventing the customer experience

The future of retail: It’s all about the experience. HP enables retailers and hospitality operators with the tools they need to empower their employees with…

Presented by HP Inc.

Americans have lots of new-found love for fast food, but still smitten with full-service

by S.A. Whitehead — Food Editor, Net World Media Group

Americans are feeling the love a little more these days for fast food, according to this year's customer satisfaction survey and index for the food service…

Watch out American fast food operators: Sushi is on a roll for Kula USA

by S.A. Whitehead — Food Editor, Net World Media Group

Revolving sushi bars are very big in Japan, and could soon be a growing player in the U.S. quick-service market if the success Kula Sushi USA is having is any…