Brands get own order/delivery option with Menuu, Onfleet partnership

May 19, 2021

Restaurants seeking delivery and online ordering solutions got a new option this week when online ordering and marketing engine, Menuu, began a partnership…

Hotdog joint invests in Cartwheel

May 13, 2021

Los Angeles-based Cartwheel, an on-demand delivery management platform for restaurants and retailers, has raised a $1 million seed round led by TenOneTen…

Could Grubhub's commission-free offering lead to 3rd-party showdown?

May 12, 2021

Things are heating up on the third-party delivery landscape, where the players are getting much more competitive on pricing and options.

Smokey Bones adds Columbus ghost kitchen

April 30, 2021

Casual dining brand Smokey Bones this week opened a 200-square-foot ghost kitchen in Columbus, Ohio that will serve as the production hub for that brand and…

Ghosts in Edible's 'machine' will drive brand's growth

April 29, 2021

Edible has opened a delivery-only ghost kitchen to help San Jose-area stores meet delivery needs, a news release said. Multi-unit operator Jeffrey Zhang owns…

How QSR and Fast Casual Restaurants Can Prep for the Off-Premise Evolution

There are many opportunistic windows that opened during the pandemic that restaurants are not dismissing as a phase. One of those windows was off-premise…

DoorDash changes pricing, offers 15% commission option

DoorDash is launching a sliding scale pricing structure for local restaurants that it says is intended to give operators options to make more money and adjust…

Does your QSR's delivery provider pass these food safety tests?

by Jim Hardeman — CPO, CMX (ComplianceMetrix)

Ensuring the quality and safety of your QSR's delivered food goes well beyond preventing third-party delivery drivers from swiping a French fry or two. And…

The 2021 Dining Report

People are already in a new normal, and restaurants should expect to join them - and stay there. This is the exclusive report that shows you how.

What's next for the ghost in the restaurant machine?

by S.A. Whitehead — Food Editor, Net World Media Group

Whether you refer to delivery and/or pickup-only businesses as ghost, virtual, cloud kitchens or brands, the fact is they've moved into the restaurant…

Chipotle, Jersey Mike's VIPs weighing in on dining trends

March 30, 2021

The pandemic has no doubt taken its toll on restaurants, but while thousands are struggling, others are reporting gains. In an effort to uncover the successful…

Edible, performers make 'beautiful music together'

March 11, 2021

Since the launch of its music platform in May last year, Edible, a deliverable eCommerce brand, has published original music from 25 up-and-coming artists…

Has food become secondary to foodservice?

by S.A. Whitehead — Food Editor, Net World Media Group

Being a restaurant customer today involves many considerations beyond just the food itself. In fact, at least one group of forecasters said the food is…

20 Fast Casual Brands to Watch in 2021

Although the pandemic has forced thousands of brands — old and new — to shutter, the newbies on our list of “20 Fast Casual Brands to Watch” are finding ways…

Online Grocery Soars as Customer Satisfaction Falls

The growth of online food ordering is nothing short of staggering. In March 2020, consumers shifted the ways they shopped overnight - and there has been no…

Making third-party delivery work for your brand

by Cherryh Cansler — Editor, FastCasual.com

February 25, 2021

Although delivery has been available at Alfredo's Pizza since it opened over 20 years ago in West Babylon, New York, owner Rob Tarsio needed to streamline…

Philly airport piloting robotic food delivery

February 25, 2021

The contactless food ordering program at Philadelphia International Airport is piloting a robotic strategy with a gita (a robot featuring visual sensors) that…

A New Way to Work With Third-Party Partners

Many restaurants have chosen to use strictly in-store drivers, while others have chosen to rely on third-party providers. 2021 is ripe for a hybrid trend to…

Dog Haus opening virtual restaurant in Central Austin

February 17, 2021

Dog Haus Gourmet has opened a virtual restaurant in Austin, Texas, according to a press release.

CardFree delivery, ordering service helps restaurants keep more revenue

February 15, 2021

San Francisco-based CardFree, a mobile commerce solutions provider, is offering mobile ordering, delivery, contactless order and pay at the table services that…