Cow spotted in McDonald's drive-thru

August 30, 2021

A Wisconsin woman found herself in a McDonald's drive-thru line with a cow — stuffed into the backseat of a Buick.

Chicago sues Grubhub, DoorDash for ‘deceptive, unfair’ business practices

August 27, 2021

The city of Chicago has filed landmark lawsuits against third-party delivery services for "deceptive and unfair" business practices, as outlined in a city…

9 tips for running a restaurant delivery operation

by Richard Traylor — Writer, WebstaurantStore

As food delivery becomes more popular with dining patrons, delivery is a high-demand service. Following are nine best practices for launching and running a…

DoorDash posts hefty loss on Q2 2021 revenue gain

August 17, 2021

DoorDash Inc., the food delivery service, reported a hefty loss on higher revenue for the second quarter ending June 30, 2021, according to a press release.

Sodexo, Kiwibot team to provide robot food delivery to U.S. colleges

August 13, 2021

Sodexo has partnered with Kiwibot, a robotic last-mile delivery company, to deliver meals at three campuses this month: New Mexico State University, Loyola…

Lunchbox gobbles up Spread

August 4, 2021

Online ordering engine Lunchbox has acquired online marketplace Spread which offers delivery and take-out services.

DoorDash expands ghost kitchen footprint

August 2, 2021

DoorDash has opened its second DoorDash Kitchens location in San Jose, California.

Fantasma Kitchens opening 3 fast casual brands

July 20, 2021

Fantasma Kitchens, a ghost kitchen concept created by chef and restaurateur, Lanny Lancarte, will open in September on the north side of Fort Worth, Texas.

How to Keep Your Customers Safe in a Post-Pandemic World

As more Americans get vaccinated and dine-in restrictions lessen, restaurants are preparing for traffic increases.

Presented by FastCasual.com

Online Ordering Checklist Used by Leading Restaurant Brands

There's no disputing that online ordering is a must for maximum profitability and customer experience excellence. Check out the checklist used by leading QSR…

Study identifies maximum restaurant delivery 'doughnut' area

July 7, 2021

How wide an area should a restaurant focus on for maximum profit from delivery orders? Well, according to the research from delivery software provider, Vromo…

George Lopez's taco joint now serving 80 cities

June 8, 2021

Actor and comedian George Lopez's virtual restaurant brand — George Lopez Tacos — is now available in 80 cities, including Atlanta, Dallas, Los Angeles, New…

Kitchen United opens Asian concept in US locations

June 7, 2021

Ghost kitchen company Kitchen United has made a deal with the international multi-platform Asian food business, Camile Food Group, to launch a nutrition-led…

Brands get own order/delivery option with Menuu, Onfleet partnership

May 19, 2021

Restaurants seeking delivery and online ordering solutions got a new option this week when online ordering and marketing engine, Menuu, began a partnership…

Hotdog joint invests in Cartwheel

May 13, 2021

Los Angeles-based Cartwheel, an on-demand delivery management platform for restaurants and retailers, has raised a $1 million seed round led by TenOneTen…

Could Grubhub's commission-free offering lead to 3rd-party showdown?

May 12, 2021

Things are heating up on the third-party delivery landscape, where the players are getting much more competitive on pricing and options.

Smokey Bones adds Columbus ghost kitchen

April 30, 2021

Casual dining brand Smokey Bones this week opened a 200-square-foot ghost kitchen in Columbus, Ohio that will serve as the production hub for that brand and…

Ghosts in Edible's 'machine' will drive brand's growth

April 29, 2021

Edible has opened a delivery-only ghost kitchen to help San Jose-area stores meet delivery needs, a news release said. Multi-unit operator Jeffrey Zhang owns…

How QSR and Fast Casual Restaurants Can Prep for the Off-Premise Evolution

There are many opportunistic windows that opened during the pandemic that restaurants are not dismissing as a phase. One of those windows was off-premise…

DoorDash changes pricing, offers 15% commission option

DoorDash is launching a sliding scale pricing structure for local restaurants that it says is intended to give operators options to make more money and adjust…