Great 'Tech-spectations': What to expect when your QSR gives customers the tech they expect

by Christopher Sebes — president, Heartland Commerce

Your customers are a bit like very engaged parents: They have expectations. That is particularly true today when it comes to the tech your QSR offers to stay…

Dunkin' Donuts new concept store: Just call it Dunkin'

January 16, 2018

The site of Dunkin' Donuts' first store 68 years ago today became the site of its newest "next generation concept store" on Washington Street in Quincy…

7 tech-y ways to lighten the load on QSR managers' plates

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and…

3 game-changing digital menu board decisions for QSR leaders

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital menu boards can be marketing dynamite for a well-run QSR, but only if leadership makes wise decisions around these 3 key components of the system…

Taco Bell joins with franchisees for "aggressive" digital access growth

December 15, 2017

Taco Bell and its franchisees announced that they're jointly funding a customer-facing tech initiative to bring self-serve kiosks into stores, provide faster…

Hopdoddy, restaurant designers discuss the ROI of redesign

by S.A. Whitehead — Food Editor, Net World Media Group

Great restaurant design can yield tremendous return on investment if you and your design team really understand how to tell your story, prioritize your spend…

'Is McDonald's following me?' Recent campaign may have some wondering

November 15, 2017

Many consumers driving along highways in the 10 cities where McDonald's recently launched its digital billboard campaign are likely still scratching their…

Long John Silver's to deliver 'drive thru of the future' with outdoor digital signage

November 10, 2017

Long John Silver's plans to upgrade its drive thrus with outdoor digital menu boards. The QSR partnered with Allure, a division of Christie Digital Systems…

Dec. 5 webinar: How to Evaluate Digital Menu Solutions

October 19, 2017

Digital menus offer all kinds of perks for restaurateurs and their customers, but with the breakneck speed of technological change, it's tough to make…

Subway adds touchscreen kiosks and mobile app to improve sales

June 16, 2017

Subway is introducing touchscreen ordering kiosks and a new mobile app in an effort to catch up with competitors like Panera Bread that have credited…

How digital drive thru menu boards can boost QSR sales up to 8 percent

by Daniel Waldron — Copywriter, Armagard Limited

Digital menu boards at the drive thru offer the complete package and an excellent ROI, with QSRs recouping their investment between 9 and 18 months.

10 reasons to attend the 2017 ICX Summit

by Christopher Hall — w, t

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

Subway and Dairy Queen share digital signage lessons

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When Subway and Dairy Queen set out to upgrade their locations with digital signage menu boards, they found the process more difficult than anticipated. The…

Subway flaunts hot new 'bot'

April 18, 2017

Subway restaurants — all 26,500 of them in the U.S. — has launched a bot for Facebook Messenger that will take customers' orders. 

McDonald's shares menu board lessons

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When McDonald's upgraded its digital menu boards, it ran into a number of challenges. Rich Cook, senior manager of U.S. IT restaurant solutions at McDonald's…

New tech finds, funnels real-time restaurants digital sign content

April 11, 2017

Allure is debuting an advanced content automation technology for digital signs and other devices used in the fast food and fast casual sectors. Allure…

Krystal's new look puts 'round-the-clock' service up front

April 5, 2017

Krystal today opened the first location featuring its new store design, as well as a frozen treat lineup that includes new additions such as hand-spun…

QikServe unveils kiosk ordering solution for hospitality sector

March 23, 2017

QikServe, a multichannel ordering and payment specialist, has rolled out a new solution for hospitality businesses that are looking to implement kiosk-based…

Gutting the 'gut feelings' from hiring: 2 restaurant companies' $40M story

by S.A. Whitehead — Food Editor, Net World Media Group

Who knew technology could help restaurateurs get the right human touch tableside? Two large restaurant companies tell their highly profitable story.

6 hacks to optimize restaurant digital tech

You can invest in the best digital technology, but you'll only be getting mediocre results unless you employ techniques like the six hacks explained in this…