Fast food outlets target of video pranksters

August 5, 2007

WESH-TV (Florida): Jessica Ceponis, a Taco Bell employee in Orlando, Fla., is the latest victim of a digital-age prank that is growing in popularity. Around…

NASCAR's Matt Kenseth to work Arby's drive-thru

July 23, 2007

ATLANTA — NASCAR driver Matt Kenseth will make a surprise appearance working the drive-thru at one of Arby's 3,600 restaurants nationwide July 26 from noon to…

McDonald's drive-thru worker shot, killed

July 18, 2007

MyFox Philadephia: An assistant manager at a McDonald's restaurant in Reading, Pa., died after being shot in the head while working at the drive-thru window.

Berlin rebels fight to keep McDonald's out

May 28, 2007

Guardian Unlimited: Berlin's rebellious Kreuzberg district is fighting to remain one of the last McDonald's-free zones in Europe, having rediscovered its…

Woman's Burger King bill reaches $8,000

May 10, 2007

WTKR.com:  A Burger King restaurant accidentally charged a South Carolina woman $8,648.64 for her $8.64 meal.   Guadalupe Pequino pucharsed the meal at the…

Hot coffee lands McDonald's in heat

May 2, 2007

Southeast Texas Record: A Texas woman is suing McDonald's for failing to warn her that coffee is served hot after she spilled a cup in her lap while at a…

Exit41 processes more than 10 million orders

April 29, 2007

ANDOVER, Mass. — Drive-thru ordering-solutions company Exit41, Inc. today announced that its Order Perfect remote ordering solution has processed orders for…

Bail set at $350,000 for fast food thief

April 25, 2007

Chicago Tribune: Bond was set at $350,000 Wednesday for William Sanders, 32, a Chicago security guard accused of holding up two fast-food restaurants. In…

McDonald's shares reach 7-year high

April 11, 2007

Associated Press: Shares of McDonald's Corp. hit their highest mark in more than seven years Wednesday after analysts predicted the fast food chain would post…

Drive-thru technology reaches new heights

Drive-thru technology has changed more than the way consumers order food.

Orders up

Drive-thru call centers are changing the quick-service landscape. But will the technology catch on?  

More McDonald's staying open all night

January 28, 2007

MSNBC: In an effort to boost profits, McDonald's Corp. is becoming a 24-hour operation. About 40 percent of the Oak Brook, Ill.-based fast food giant's…

McDonald's inks exclusive drive-thru agreement in China

January 18, 2007

Globe Investor:  McDonald's Corp. has signed an exclusive 20-year agreement with Chinese oil firm Sinopec to build drive-thru restaurants at its petrol…

McDonald's global comps continue to climb

January 16, 2007

OAK BROOK, Ill. — McDonald's Corp. reported solid increases in global and domestic comparable-store sales for December, the fourth quarter and fiscal year…

Restaurants rely on talent to boost sales

January 14, 2007

Nations Restaurant News: Add Sonic Drive-Ins to the list of chain and independent restaurants that are betting on talent contest tie-ins to snag attention…

Carl's Jr. founder to be honored in California

January 11, 2007

CARPINTERIA, Calif. — CKE Restaurants Inc. announced Jan. 11 that Carl's Jr. founder Carl N. Karcher will be honored in Anaheim, Calif., with a star on its…

Trans-fats, lawsuits and E. coli dominate 2006 headlines

For some operators, 2006 was a year to forget.

McDonald's tests dollar menu at breakfast

December 19, 2006

The Associated Press: Cheap breakfasts are becoming fast food's latest battle zone. Seeking to protect its profitable morning daypart turf, McDonald's is…

McDonald's employee steals $2,000 in credit cards

December 17, 2006

The Citizen: A New Hampshire McDonald's employee was arrested for allegedly stealing customers' credit-card numbers. Police said the drive-thru worker…

HME Wireless IQ system boosts drive-thru service at Jack in the Box

November 9, 2006

POWAY, Calif. — Jack in the Box recently completed a technology makeover by replacing older headset systems with new HME Wireless IQ digital communication…