SpeedLine integrates call center options

by

December 10, 2009

Restaurant point-of-sale developer SpeedLine now supports new restaurant call center options, in collaboration with SpeedLine Technology Network members…

Quail Digital releases wireless headset system

December 7, 2009

Quail Digital has announced the launch of QD Retail, a headset-only communication system designed for team use in restaurant, retail, grocery and business…

Quail Digital releases wireless headset system

by

December 7, 2009

Quail Digital has announced the launch of QD Retail, a headset-only communication system designed for team use in restaurant, retail, grocery and business…

Is QSR digital signage finally at the penetration point?

Despite the technology's benefits, the price point has held many operators back — until now.

Is QSR digital signage finally at the penetration point?

Despite the technology's benefits, the price point has held many operators back — until now.

NEXTEP and MRI unveil touchscreen drive-thru kiosk

November 15, 2009

The drive-thru has become an essential component of the quick-service industry. And operators are continually looking for ways to speed up service, from…

Utah teens' attempt to rap McDonald's order leads to citation

October 29, 2009

Over the last couple of years, videos of consumers ordering at drive-thru via their own rap songs have been YouTube sensations. This week, four teenagers in…

Drive-thru worker offers more than a burger to off-duty officer

October 22, 2009

According to a story in The Intelligencer, "green vegetable matter" was offered to an off-duty officer by a Tullytown, Pa., Burger King employee who was…

3M, HyperActive partner on drive-thru technologies

October 19, 2009

3M and HyperActive Technologies have announced that they have formed an alliance to bring a new paradigm of drive-thru technology to quick-service restaurants.

Drive-thru air curtain test protects workers from vehicle emissions inhalation

October 18, 2009

Berner International Corp., a leader in air door/air curtain equipment manufacturing, has announced it has successfully completed a test of its new Drive-Thru…

McKee takes franchising expertise from Dunkin' to Checkers

September 10, 2009

Checkers Drive-In Restaurants Inc. has brought on franchising industry veteran Lynette McKee to accelerate the growth of the company's most rapid franchising…

McDonald's testing at-home order-takers

August 19, 2009

Remote order takers for the drive-thru are not new in the quick-service restaurant industry. McDonald's, Wendy's and, most recently, Jack in the Box have made…

A&W rebrands with 3-D experience

After years of only co-branded units, A&W standalones, with drive-in, dine-in and drive-thru, are making a comeback.

Checkers grows by thinking outside the box

Non-traditional units and new store design models provide more options.

Is it time for QSRs to embrace kiosks?

Despite recent test deployments, the QSR segment has been slow to adopt self-service. Here's a look at why.

Police searching for suspect in Dallas drive-thru robberies

July 23, 2009

Police in Dallas are searching for a man who ordered food at several restaurant drive-thrus but then demanded cash. The robber hit three fast food…

Customer sues Burger King over coffee burns

June 25, 2009

13 Central Florida News: An 18-year-old Osceola County, Fla., woman has filed a lawsuit against Burger King alleging an employee's handing her an unbalanced…

Wendy's franchisee installs digital outdoor presale board

June 22, 2009

EDEN PRAIRIE, Minn. —Wendy's FourCrown, a Minnesota-based Wendy's franchisee of 60 stores, has installed a climate-controlled WAND 46-inch Digital Outdoor…

Woman in wheelchair tries to sue White Castle

June 15, 2009

Star Tribune (Minneapolis-St. Paul): After being refused service in a White Castle late-night drive-thru because she was not in a licensed motor vehicle, a…

Burger King unveils new, upscale prototype

Still in the test phase in the U.S., the new design is expected to become the 'restaurant design of the future.'