Loyalty Programs Features

Restaurant industry experts make predictions for 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts predict that the 2026 restaurant landscape will be defined by a "Me-Me-Me Economy," where brands must leverage integrated AI and data-driven…

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Krystal's new loyalty program focuses on gamification, exclusive perks, seamless experience

by Mandy Wolf Detwiler — Editor, Connect Media

Slider chain Krystal partnered with PAR Punchh to launch its new loyalty program, Club Krystal, which offers personalized, gamified rewards, seamless…

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Why White Castle owns the night with late, 24/7 hours

by Mandy Wolf Detwiler — Editor, Connect Media

White Castle turns to Night Castle late at night. With restaurants open until 1 a.m. or later, the brand has become an oasis for late-night Cravers.

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8 tips to increase loyalty program usage

by Mandy Wolf Detwiler — Editor, Connect Media

Loyalty programs work great -- as long as your customers use them. Consider these eight tips to increase the usage of your loyalty program.

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Boosting customer loyalty: 6 essential tips for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Building customer loyalty in the restaurant industry is crucial for long-term success. These six tips can help restaurants obtain and retain customers.

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Jollibee takes flight: Filipino QSR's US growth hits 100 stores and beyond

by Mandy Wolf Detwiler — Editor, Connect Media

Jollibee has 101 stores in North America, but with franchising on the horizon, the Filipino favorite will soon become your competition.

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Long John Silver's releases app, loyalty program for 1st time

by Mandy Wolf Detwiler — Editor, Connect Media

Long John Silver's has released an app and a loyalty program called the Seacret Society. Director of Marketing Jason Anthony explains the strategy to add the…

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IHOP, Potbelly, vPromos execs talk loyalty programs at Restaurant Franchising & Innovation Summit

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant leaders from IHOP, Potbelly, The European Pizza Company and vPromos spoke about what makes their loyalty programs tick at the Restaurant Franchising…

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Rethinking restaurant customer engagement, loyalty strategies

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A panel talk on loyalty programs at the recent Fast Casual Executive Summit featured Bob Andersen, president of The Great Greek Mediterranean Grill; Jon Asher…

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Inflation exposes gaps in restaurant loyalty, physical experience

by Mandy Wolf Detwiler — Editor, Connect Media

Hope Neiman, CMO for Tillster, explains how restaurants can create more meaningful interactions with the guest and leverage technology for a best-in-class…

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Cinnaholic on a roll to bring joy of signature sweets to the world

by Mandy Wolf Detwiler — Editor, Connect Media

Cinnaholic has more than 87 units. The signature roll brand is far from the typical sweet snack. It offers a completely customizable menu of rolls and desserts…

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WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

by Mandy Wolf Detwiler — Editor, Connect Media

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…

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BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…

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Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.

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Red Chickz, Brix Holdings, Thanx execs talk loyalty programs, personalization, social media

by Mandy Wolf Detwiler — Editor, Connect Media

Three executives spoke about issues in the restaurant industry at the Fast Casual Executive Summit held last month in Indianapolis, Indiana.

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Mooyah Burgers, Jersey Mike's leaders share loyalty program tips

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

As food prices continue to climb so does the value of a restaurant loyalty program, for both the customer and the brand.

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Jeremiah's Italian Ice's customization sweetens brand's appeal in dessert space

by Mandy Wolf Detwiler — Editor, Connect Media

Jeremiah's Italian Ice, a franchise brand of 89 units growing primarily in the Southeast, plans to open up 40 more stores in the next year.

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Experts offer up tips for making loyalty programs work well

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurants often make these common mistakes when it comes to customer loyalty programs.

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8 loyalty program mistakes restaurants make

by Mandy Wolf Detwiler — Editor, Connect Media

Loyalty programs can be a tricky business. Avoid these common mistakes when crafting and deploying your customer rewards program.

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Webinar deep dives into modern loyalty programs

by Mandy Wolf Detwiler — Editor, Connect Media

Transactions are just the tip of the loyalty iceberg. This webinar deep-dives below the surface to explain how to get more out of your rewards program.

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