Tim Hortons' dual-button Visa card receives Innovation Award

October 28, 2014

The CIBC Tim Hortons Double Double Visa Card was recognized with an IVIE award for payments innovation at the recent ACT Canada Annual Awards gala held…

Mister Donut plans mobile loyalty program rollout after successful pilot

October 22, 2014

El Salvador franchise Mister Donut is testing a mobile loyalty pilot program with Mozido.

Which is better for your business: A mobile website or a mobile app?

by Bob Leonard — CEO, iMobile3

Millennials expect your website to have more than just your location, hours of operation and phone number; they want to see your menu, reviews, promotions and…

QSR International rolls out Punchh mobile loyalty app

October 17, 2014

QSR International has partnered with Punchh to launch a mobile rewards app and website. The app, called SMART CLUB, has debuted in Spanish and is currently…

Apple Pay to lead the way in customer loyalty

by Jitendra Gupta — Mobile CRM Director, Punchh

By the end of 2015, it’s expected nearly every retailer will have NFC readers.

Where's my (your) money? Overcoming mobile payment growing pains

Having the ability to send relevant promotions, rewarding users with instant incentives and providing security thresholds are critical components.

Dunkin' Donuts loyalty initiatives recognized

October 2, 2014

Dunkin' Donuts is one of the companies to receive COLLOQUY Recognizes awards, a program that honors "innovative advancements and forward-thinking strategies in…

The world has gone mobile and you should, too

by Bob Leonard — CEO, iMobile3

As of right now, about 15 percent of restaurants accept mobile payments, but this is expected to rise to 68 percent in 2015.

Apple Pay's impact on restaurant loyalty marketing

Focusing on the creation of an experience that’s easy for the customer, instead of optimal for the brand, makes customers feel like VIPs.

Starbucks, Dunkin' rank high for digital gifting experience

September 30, 2014

RSR Research today released results of its fourth benchmarking study on the digital gifting industry, "Digital Gift Cards: Rewriting the Gifting Rules in the…

How to cultivate a loyal guest at your restaurant

Loyal guests don’t just randomly happen: they are cultivated through good food and great experiences.

New York Fries rolling out mobile rewards, payment program

September 24, 2014

New York Fries, a 200-unit, Canadian-based QSR that specializes in french fries and poutine, has partnered with Virtual Next, a digital payment and loyalty…

Why you'll abandon your mobile app within the next two years

Focus on optimizing your marketing and grow your database in preparation for Apple Pay being adopted by your customers.

Dunkin' Donuts ready for mobile ordering test

by Alicia Kelso — Editor, QSRWeb.com

The test will take place in the fourth quarter, with an anticipated app update to support ordering in the beginning of 2015.

Beanstalk Data announces strategic partnership with Olo

September 16, 2014

The partnership brings together Beanstalk's SaaS platform and Olo's digital ordering.

Webinar will explore why millennials are dining out less

September 10, 2014

Dan Santy, president of Santy Integrated, and Adam Pierno, director of Brand Strategy and Planning, will share their insights into how millennials decide what…

iPhone mobile payment option opens up opportunity for marketers

by Brenda Rick Smith — Editor, Networld Media Group

With Apple's rollout of Apple Pay, now might be a good time for marketers to get to know Passbook.

Marble Slab, MaggieMoo's launch customer rewards app

September 4, 2014

Marble Slab Creamery and MaggieMoo's Ice Cream & Treatery announced the launch of a new app, Slab Happy. The app is free and offers customers rewards such…

McDonalds builds 'music experiences' into ordering app

August 28, 2014

McDonalds is building online "music experiences" into its online food-ordering app.

5 reasons restaurants should offer gift cards

Gift cards are a low-cost marketing tool that can help any size restaurant boost sales, order values and profit margins, and can deepen customer relationships.