Tim Hortons jumps into loyalty, single-serve retail

by Alicia Kelso — Editor, QSRWeb.com

Canadian system drops Cold Stone cobranding as part of simplification effort.

Dunkin' Donuts tops list of coffee loyalists

February 13, 2014

Brand Keys today released its 18th annual Customer Loyalty Engagement Index, measuring customer loyalty in a variety of categories.

QSR International selects Punchh's mobile CRM suite

January 30, 2014

Punchh announced it has been selected by QSR International to provide its mobile CRM suite throughout the 145-unit, multi-brand enterprise. According to a news…

How to get customers to sign up for your loyalty program

About 12 to 15 percent of a company's most loyal customers contribute 55 to 70 percent of total sales.

Dunkin' Donuts launches national DD Perks loyalty program

January 27, 2014

Dunkin' Donuts today launched a new national DD Perks Rewards program, offering guests points toward free beverages for every visit they make at participating…

LiveDeal goes live in LA

December 20, 2013

The geo-location platform LiveDeal Inc. announced that it has launched in the Los Angeles market.

Yub launches 'offline affiliate network' to track ad spend

November 26, 2013

The Mountain View, Calif.-based company Yub has launched what it said is the world's first offline affiliate network that enables merchants, retailers and…

CEO: Loyalty, brand engagement trends behind EMN8's rebrand

by Alicia Kelso — Editor, QSRWeb.com

A loyalty solution helps marketers have a 'real view' of customers' behavior, and allows them to engage more.

Punchh, MonkeyMedia to launch catering rewards and loyalty program

November 12, 2013

Punchh, a mobile CRM suite for restaurants, has formed a strategic partnership with Monkey Media Software and the MMS Catering Institute, to create a…

Survey: 84 percent more likely to return to retailers with loyalty programs

November 12, 2013

Nearly 60 percent of global respondents said that loyalty programs were available where they shopped, and of those, 84 percent said they were more likely to…

Jersey Mike's new mobile app includes ordering, loyalty program

November 6, 2013

Jersey Mike's has launched a new smartphone app for iPhone that includes digital ordering and loyalty program management. An Android app will also be available…

First Data takes on loyalty with Perka acquisition

November 1, 2013

First Data Corporation, a provider of electronic commerce and payment processing, has announced its acquisition of Perka, a provider of a smart loyalty…

McDonald's franchisees add consumer rewards program

October 31, 2013

Nine Omaha, Neb.-area McDonald's franchisees have partnered with PinPoint Rewards to offer the PinPoint Card, a consumer rewards program.

Dunkin' Donuts outlines new loyalty program

by Alicia Kelso — Editor, QSRWeb.com

During Q3, the brand experienced all-time-high average weekly sales and product mix for the afternoon daypart.

White Castle adds 12 fans to Hall of Fame

October 21, 2013

Twelve of White Castle's most loyal fans have been selected to be part of the brand's Cravers Hall of Fame. The applicants submitted stories about their love…

FCES panel: Ready or not, mobile payments are coming

Mobile payments provide the ability to more personally interact with your guests, and gain more data about their habits.

Checkers/Rally's selects CARDFREE for mobile payments platform

October 15, 2013

CARDFREE, a mobile commerce provider, has announced that Checkers/Rally's restaurant chains will leverage its full commerce platform across their 800 U.S.

Report: Why most dining loyalty programs fail

October 8, 2013

Rewards Network has released a new report, "Why Most Dining Loyalty Programs Fail," that can be downloaded on the company's blog. The report focuses on six…

Revention integrates with Valutec Card Solutions rewards program

September 30, 2013

Revention and Valutec, a full-service provider of Gift Card and Loyalty services, have announced Revention's integration with Valutec's Rewards program.

The changing face of QSR customer loyalty programs

Digital loyalty programs can increase the visit frequency of those loyal customers by 12 to 44 percent.