White Castle launches 1st systemwide loyalty program

September 10, 2020

White Castle has launched its first systemwide loyalty program — The Craver Nation. It provides discounts and special offers to customers based on their…

Wendy's launches rewards program nationwide via mobile app

July 22, 2020

Wendy's Co. has launched Wendy's Rewards, a program that lets customers earn points at participating U.S. restaurants.

Sonic sees download surge with mobile messaging pilot

April 23, 2020

Sonic Drive-In said it generated five times as many app downloads in a recent pilot messaging campaign as the brand's previous MMS campaign, while showing a…

Jack in the Box discounts app orders

March 20, 2020

Jack in the Box is giving customers an incentive to use the company's mobile app for ordering by offering 25% off the entire order when it's placed via the…

Fiserv launches Clover Station Pro to boost restaurant efficiency

February 28, 2020

Fiserv Inc. has rolled out Clover Station Pro, a POS device designed to speed checkout and boost engagement, particularly in the restaurant industry. The…

13 of most-crazed 'Cravers' inducted into White Castle Hall of Fame

February 27, 2020

White Castle has inducted 13 people into its Cravers Hall of Fame, chosen from more than 250 people who entered for the offbeat honor, a news release said. 

Linked loyalty lets customers drink up at Dunkin', fill-up more frugally at Shell

February 7, 2020

Ducking in for a doughnut and/or coffee at Dunkin' can now help you shave cents off a gas-up at Shell, thanks to a partnership just announced between the Shell…

Church's intranet revamp transforms in-house connection, communication

January 14, 2020

Church's Chicken has transformed its office intranet to connect all the brand's player's under one corporate system. In fact, the results of the project were…

McDonald's to launch global payments deal with Adyen starting in UK

December 18, 2019

Adyen, an international payments platform based in Amsterdam, announced a deal to roll out a global payments system for McDonald's, the iconic home of the Big…

Order ahead app Ritual launches in Germany, Hong Kong, Netherlands

October 14, 2019

Toronto's Ritual, an on-demand food pickup service, has expanded its international footprint by launching its mobile app in Germany, Hong Kong and the…

NY State AG sues Dunkin' alleging chain failed to protect against cyber attacks

September 27, 2019

New York State Attorney General Letitia James filed suit against Dunkin', alleging the iconic restaurant chain failed to notify almost 20,000 customers about a…

Dunkin' expands App-based On-the-Go ordering to all customers

September 20, 2019

Dunkin' now announced that all customers can use its app's On-The-Go mobile ordering feature, previously only available to loyalty club and gift card holders.

Study: Americans most loyal QSR patrons on planet

September 18, 2019

One of the largest studies every conducted of its kind shows the world's people not only adore their fast food brand favorites, but that where they are on the…

Appetize QSR platform integrates Olo, Punchh and SynergySuite

September 5, 2019

Appetize, a point-of-sale and enterprise management platform, has integrated with the Olo, Punchh and SynergySuite digital platforms to simplify restaurant…

QSR market to grow at 6.5% CAGR by 2026

September 3, 2019

Globally, the QSR ecosystem market is growing at a compound annual growth rate of 6.5% according to a report from Stratistics Market Research Consulting Pvt.

Del Taco gives new breakfast wrap away free via app

August 19, 2019

Del Taco Restaurants, Inc. is honing in on its breakfast business with a new breakfast toasted wrap, now available at the company's more than 580 restaurants…

Friendly's launches more functional, rewarding loyalty app

July 25, 2019

Friendly's launched what it said is an improved loyalty program this week called the BFF Club to give patrons timely promotion updates, as well as information…

Del Taco floats diners $1 treats for Drive-thru Day

July 18, 2019

Del Taco's upcoming LTO ticks the boxes for value, summer beverages and that little taste of something sweet many diners today crave when it introduces a dozen…

Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

June 25, 2019

Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…

Digital ordering is bigger business than delivery

June 12, 2019

Delivery seems to be the darling of the industry these days, but digital ordering is even more important, according to The NPD Group. It found that delivery …