Sugar and spice and everything breakfast: 2014 on the menu

by Alicia Kelso — Editor, QSRWeb.com

Breakfast, beverage and retail categories accelerated this year, while operators embraced meaty offerings, despite record-high protein prices.

Demand for food transparency growing

December 12, 2014

New research from Technomic finds that most consumers want transparency from restaurant brands about their menu choices. Additionally, two in five consumers…

Interactive Customer Experience Summit coming to Chicago in June

December 12, 2014

The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons…

McDonald's plans to shrink menu, ingredient lists

by Alicia Kelso — Editor, QSRWeb.com

McDonald's has moved from a division structure to a structure that empowers regions to execute their marketing and menu plans toward their specific…

Carl's Jr. claims QSR first with 'all-natural' burger introduction

December 11, 2014

Carl’s Jr. announced it will roll out the new All-Natural Burger at participating locations beginning Dec. 17. According to the company, the burger features a…

Krispy Kreme's loyalty app test enables mobile payments

December 11, 2014

Krispy Kreme announced some details about its mobile loyalty test during its Q3 earnings call earlier this week. The company today released more information…

Krispy Kreme sales, traffic jump as company begins loyalty program test

by Alicia Kelso — Editor, QSRWeb.com

Customers can sign up for the program through their iPhone or Android device and earn reward 'Treats' for future purchases. A national roll out is expected in…

In-N-Out Burger ranks on top for customer centricity

December 10, 2014

dunnhumby, a customer science company, announced that T.G.I. Friday’s and In-N-Out Burger topped the Top 10 list in its second Customer Centricity Index on…

Online cultural inclusiveness: Something for restaurant brands to think about

Focusing on how diversity is presented on a company website provides an opportunity to reaffirm our industry’s commitment to reaching a multicultural workforce…

White Castle kicks off No Kid Hungry campaign

December 9, 2014

White Castle, through Castle Shares, is donating $1 from every MySize meal sold through Dec. 14 to Share Our Strength's No Kid Hungry campaign. 

Quiznos turns to millennials in turnaround bid

by Alicia Kelso — Editor, QSRWeb.com

Quiznos will launch a new POS (expected in 2015) and will then be able to test some loyalty tools and a mobile app. The brand is also testing gluten-free…

Chick-fil-A's mobile ordering rollout to be completed in 2016

December 8, 2014

After several market tests, Chick-fil-A announced today the nationwide launch of its mobile payments platform. The chain is also testing mobile ordering…

Popeyes to announce new LTO during inaugural bowl game

December 8, 2014

The Central Michigan Chippewas and the Western Kentucky University Hilltoppers have been announced as the participants in the inaugural Popeyes Bahamas Bowl…

Church's Chicken debuts food truck with tour, social media campaign

December 8, 2014

Church's Chicken has debuted its new, state-of-the-art food truck, which embarks on a tour throughout the South starting today from Atlanta.

Baskin-Robbins, DQ, Taco Bell among creative finalists for the year

December 8, 2014

Ace Metrix has announced its 2014 Brand of the Year Watch List, its finalists of brands with the top-performing creative. Winners will be announced Jan. 7 and…

McDonald's sales woes deepen in November

December 8, 2014

While some analysts claimed McDonald's sales showed some improvement in October, the same cannot be said of the company's November performance. The Golden…

Dairy Queen extends DFW presence

December 8, 2014

Dairy Queen has opened a new restaurant in Keller, Texas, at the corner of Keller Parkway and Cindy Street. According to a company announcement, there are few…

Nathan's Famous and KaBOOM! build playground in Kissimmee, Florida

December 5, 2014

Nathan's Famous teamed up with KaBOOM! and other community leaders to build a new Coney Island themed playspace at the Mark E. Durbin Community Park at…

Pollo Tropical continues Texas expansion

December 4, 2014

Pollo Tropical announced the opening of its third Houston area restaurant near the Galleria on Westheimer Road.

Bruster's adds two holiday-themed LTO flavors

December 4, 2014

Bruster’s has launched two seasonal LTOs: Eggnog and Peppermint Stick. They will be available throughout the month.