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Operations Features

Going beyond the discount with new approaches to spur brand loyalty

by Travis Wagoner — Editor, Networld Media Group

Fast casual operators want to reward guests with more than food. There are new loyalty program trends to attract new customers, boost revenues and provide…

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FCES15: Stay on trend with the latest food trends

by Travis Wagoner — Editor, Networld Media Group

Tastes and trends in food change and evolve rapidly. What may have been an innovative concept last year may be exactly the wrong one now.

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FCES15: The changing course of consumer behavior

by Travis Wagoner — Editor, Networld Media Group

Consumers of all kinds have a nearly endless array of options from which to choose, whether they're purchasing furniture, cars, housewares, or any good or…

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FCES15: The evolution of restaurant technology

by Travis Wagoner — Editor, Networld Media Group

There has been a massive evolution in the use of technology within the past decade, the past five years — and even within just the last year. There are no…

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FCES15: Real estate decision requires lots of homework, data insight

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

As any business owner knows the location decision can sink the business or be the foundation of initial success and growth. But it involves much more than…

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FCES15: Tips on building a foundation for profitable growth

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Strategic and profitable growth for today's restaurants, quick service eateries and retailers is a comprehensive endeavor. But it's doable and the number one…

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7 ways to grow your brand via nontraditional spaces

by Nicole Troxell — Associate Editor, Networld Media Group

Considering ways to expand that are off the beaten path can prove to be a positive move that lands a new audience and teaches you how to overcome unique…

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Are you following the 12 dos and don'ts of restaurant financing?

by Cherryh Cansler — Publisher, FastCasual.com

Although there is no secret recipe for raising funds to open a business, there are some practices that should always be followed and even more to avoid.

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2 QSR execs discuss new design formats

by Travis Wagoner — Editor, Networld Media Group

QSRWeb.com interviewed two restaurant system executives to learn what they did to rebrand their chains and remodel their stores.

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How restaurant chains can increase profits by improving energy and operational efficiency

By implementing device-level monitoring of energy consumption, chains gain unmatched visibility into the devices running their restaurants and can easily…

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Restaurateurs speak out against NLRB ruling

by Travis Wagoner — Editor, Networld Media Group

The National Labor Relations Board made it easier on Thursday for restaurant workers to unionize, and many restaurateurs are already worried about what the…

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What do the Department of Labor's proposed changes mean for restaurants?

While the U.S. Department of Labor proposed regulations contain a number of significant changes, of most concern to restaurants is the proposal that the…

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A winning recipe — 4 tips to reduce liability in restaurants

To reduce the risk of liability lawsuits, restaurants should adhere to four strategies — attention, prevention, cooperation and mitigation.

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Creating franchise-friendly supply chains

A well-managed supply chain accomplishes three vital goals that are critical to a franchisee’s operations and bottom line:

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Baltimore restaurants calling for peace

As clean-up efforts continue after the riots in Baltimore, several area restaurants are providing free food and coffee for firefighters, police, the Maryland…

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Millennial workforce driving digital workforce management solutions

by Alicia Kelso — Editor, QSRWeb.com

Managing your restaurant digitally has plenty of advantages and with the rapidly changing workforce, it may even soon be necessary.

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From lawsuits to 'factory food': 6 things wrong with McDonald's

by Nicole Troxell — Associate Editor, Networld Media Group

The Board of Directors of McDonald's Corporation announced that President and Chief Executive Officer Don Thompson will retire March 1, 2015, after almost 2…

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Executive round table: Quick-service industry leaders make their 2015 predictions

by Alicia Kelso — Editor, QSRWeb.com

Localization, transparency and a healthy/indulgent spectrum are expected to accelerate in '15, as are mobile ordering and catering.

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Krispy Kreme sales, traffic jump as company begins loyalty program test

by Alicia Kelso — Editor, QSRWeb.com

Customers can sign up for the program through their iPhone or Android device and earn reward 'Treats' for future purchases. A national roll out is expected in…

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Competition for talent among hot trends for employers in 2015

by Brenda Rick Smith — Editor, Networld Media Group

The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and…

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