Hurdles expected to remain in place in 2015 for restaurant operators

by Alicia Kelso — Editor, QSRWeb.com

In addition to record-high commodities prices, labor inflation, technology costs and health care/menu labeling regulations, there is also intensified…

Lessons from a prolific, international restaurant franchisee

by Alicia Kelso — Editor, QSRWeb.com

The president of QSR International says offering a breakeven promotion around a beverage is the 'most intelligent thing you can do' going into a new market.

'Black Friday' a boon to restaurants, too

by Brenda Rick Smith — Editor, Networld Media Group

Mall-based restaurants can see a significant spike in sales around the holiday season, bolstered by high traffic volumes and consumers' desire for indulgence.

Secrets to successful restaurant site selection

Tour prospective sites in order from worst to best, which will allow you to become more confident, ask better questions and be more in control of the leasing…

8 tips for heading off holiday scheduling stress

by Brenda Rick Smith — Editor, Networld Media Group

Increased traffic coupled with more requests for time off can add up to scheduling stress. Check out these tips for reducing the stress.

Restaurant organizations apprehensive about Obama's executive action on immigration

by Alicia Kelso — Editor, QSRWeb.com

It has been estimated that about 20 percent of chefs, head cooks and cooks in the restaurant industry are undocumented immigrants.

McDonald's turnaround plan: 'Get closer to the customer'

by Alicia Kelso — Editor, QSRWeb.com

McDonald's CFO said the company is behind some competitors in the digital space and is therefore investing at an 'accelerated rate' to get enhancements to the…

Popeyes cites 'superior' real estate focus as driver of new unit profit growth

by Alicia Kelso — Editor, QSRWeb.com

The chain outperformed the overall QSR category by 6 percentage points in Q3.

'Hidden compliance cost:' Restaurants with 50+ full-time employees must start ACA reporting in 2015

by Brenda Rick Smith — Editor, Networld Media Group

Though not mandated to offer health care coverage to employees until 2016, restaurants with 50 or more full-time employees are still required to track data…

Wendy's plans to refine value messaging after 'challenging' Q3

by Alicia Kelso — Editor, QSRWeb.com

CEO admits to winning some share from a struggling McDonald's.

How some restaurant operators plan to navigate higher minimum wages

by Alicia Kelso — Editor, QSRWeb.com

Restaurant patrons across age groups and political orientations support increasing the minimum wage and adjusting it annually for inflation.

Burger King eyes breakfast as a 'long-term play'

by Alicia Kelso — Editor, QSRWeb.com

The company has opened 701 net new restaurants in a trailing 12-month basis, its highest level ever and an 18-percent year-over-year increase.

Why catering is a good idea for Taco Bell and QSRs

by Alicia Kelso — Editor, QSRWeb.com

QSRs have ecosystem advantages to add catering, such as fixed assets and real estate, as well as media power.

Four reasons digital screens are more than menu boards

by Brenda Rick Smith — Editor, Networld Media Group

Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait…

Taco Bell's new mobile app the brand's 'biggest innovation since the drive-thru'

by Alicia Kelso — Editor, QSRWeb.com

Taco Bell fans can order ahead, pay, gift and 'Rotate to Reorder.' The company also announced a catering and Google Glass training test.

Who's the boss? Tips for avoiding joint employer liability

by Brenda Rick Smith — Editor, Networld Media Group

Franchisors must clearly define their roles to exclude control over the terms and/or conditions of franchisee's employees.

Think the QSR segment is in trouble? Consider Sonic

by Alicia Kelso — Editor, QSRWeb.com

Sonic has dedicated a lot of resources to make sure it's ready for any launch, beginning a promotion before it goes to TV.

Will Apple Pay be good, bad or neutral for the restaurant industry?

Seth Priebatsch, LevelUp's Chief Ninja, prognosticates about the future of Apple's mobile payments platform as it applies to restaurant chains.

How to make more money and have more fun: An unconventional perspective

by Alicia Kelso — Editor, QSRWeb.com

The best-selling author believes hard work and excellence are the two keys needed for success.

McDonald’s 'aggressive change' includes localization, digitization

by Alicia Kelso — Editor, QSRWeb.com

The company is betting on 'Experience of the Future' initiative to stop hemorrhaging sales.