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Operations Features

4 things to consider when financing your restaurant

Small business financing is a relatively new industry and not everyone you speak to is reputable.

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Dunkin' Donuts introduced more than 40 new products in 2013

by Alicia Kelso — Editor, QSRWeb.com

The brand's mobile app has been downloaded more than 5.5 million times since its launch in August 2012.

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As part of ongoing China rebound, KFC plans revamp in Q2

by Alicia Kelso — Editor, QSRWeb.com

Yum! Brands CEO David Novak says 2014 is a 'show me, don't tell me' year.

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How the recession changed Americans' eating-out habits

by Alicia Kelso — Editor, QSRWeb.com

When the national menu-labeling rules are implemented, there will be more improvements in the quality of restaurant food.

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Tips on preparing for a minimum wage increase

Make good hiring decisions; mistakes can be costly since training new employees is a considerable investment.

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President Obama asks businesses to 'give America a raise'

by Alicia Kelso — Editor, QSRWeb.com

The NRA claims a drastic increase in the minimum wage would limit opportunities for teens and entry-level workers.

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McDonald's outlines adjustments to win back 'customer relevance'

Executives admit the pace of menu introductions overcomplicated restaurant operations last year.

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The time to upgrade your POS system is now

by Alicia Kelso — Editor, QSRWeb.com

Systems should have cloud-based reporting, integrated online ordering and mobile integration and PCI compliancy.

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Swipely's new release includes menu, service intelligence

by Alicia Kelso — Editor, QSRWeb.com

CEO says the system offers insight into what's most profitable or likely to drive repeat customers.

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NRA: Embracing technology, menu trends key in 2014

by Cherryh Cansler — Publisher, FastCasual.com

The industry will employ 13.5 million in 990,000 units, and restaurant job growth will outpace the overall job growth rate.

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Wendy's CEO: We have fast casual experience at 40 percent lower check

by Alicia Kelso — Editor, QSRWeb.com

The company expects the total number of restaurants in the new design to be 700 to 750 by the end of 2014.

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Factors driving interchange rates down

Competition is offering merchants new ways to accept payments and this will lower fees over time.

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Sysco/US Foods merger: The small independent restaurant just got smaller

The best thing small restaurants can do is band together with a GPO, providing more transparency and security in pricing.

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10 QSR stories in 2013 that had nothing to do with food

by Alicia Kelso — Editor, QSRWeb.com

Value menus and mobile platforms dominated QSR initiatives in 2013.

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Why most restaurants fail within the first three years

Restaurateurs need to be open to modifications of their original ideas.

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QSR's social media hits and misses in 2013

by Alicia Kelso — Editor, QSRWeb.com

Brands are tapping into newer social channels, while some employees still don't grasp the consequences of sharing.

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Yum! Analyst Day: Taco Bell mobile ordering to roll out in '14

by Alicia Kelso — Editor, QSRWeb.com

Taco Bell plans to unveil is most robust product pipeline ever, including extensions of the Cantina Bell line.

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Yum! Analyst Day: KFC turns to 'holistic' plan for more innovation

by Alicia Kelso — Editor, QSRWeb.com

'If we can keep our lead in emerging markets, it is a mathematical certainty this will be biggest brand in world.'

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Krispy Kreme coffee platform drives sales lift

by Alicia Kelso — Editor, QSRWeb.com

The company has high aspirations for its retail coffee line, according to CEO James Morgan.

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Real-time analytics boost supply chain quality

Shifts in demand to healthier, fresher ingredients has created havoc for traditional supply chain management.

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