Commentary: Loyalty marketing drives sales and brand affinity

Starbucks and industry stats show what works for QSRs.

Chick-fil-A commits to eco-friendly measures

February 17, 2012

Nearly a year after opening its first restaurant built to the standards of the U.S Green Building Council's Leadership in Energy and Environmental Design…

Carl's Jr., Hardee's win Turkey Foundation award

February 17, 2012

CKE Restaurants' Carl's Jr. and Hardee's was given the National Turkey Federation's 10th Annual Turkey on the Menu (TOM) Award in the quick-service category…

Undercover Boss to feature Checkers, Rally's CEO

February 17, 2012

The chief development officer of Subway did it. A White Castle executive did it, too. Now it's time for Rick Silva, CEO of Checker's and Rally's restaurants…

Taco Bell's Doritos Locos Tacos to roll out nationally in March

February 17, 2012

After about a year of testing, Taco Bell will roll out its Doritos Locos Tacos nationally starting March 8.

Auntie Anne's hosting Free Pretzel Day to build loyalty

February 17, 2012

On March 3 from 10 a.m. to 3 p.m., Auntie Anne's Pretzels will host its largest sampling event of the year – Free Pretzel Day.

McDonald's renews NHL sponsorship

February 17, 2012

McDonald's USA has renewed its sponsorship as the Official Quick Service Restaurant of the National Hockey League in the United States and in territories where…

Taco Cabana shifts focus to seafood for Lent

February 17, 2012

For the fifth year in a row, Taco Cabana is bringing one of its most popular limited-time offers back to the menu, re-introducing a line of Shrimp Tampico…

Culver's awards top franchisee

February 17, 2012

Frank and Sarah Spanopolous, owners of a Culver's restaurant in Corydon, Ind., have been named the recipients of the 2012 GM Culver Award. The award, named…

Taco Time NW marks anniversary with green initiatives, food truck

February 16, 2012

Taco Time NW is marking its 50th anniversary this month by introducing new initiatives and programs.

Del Taco returns to Atlanta with new design

February 16, 2012

Del Taco has announced its return to the Atlanta market with the opening of its new restaurant in Snellville, Ga., this week.

Captain D's launches new brand campaign

February 16, 2012

Under the leadership of newly named Chief Marketing Officer Jonathan Muhtar, alongside new agency of record TM Advertising, Captain D's has launched a branding…

Ronald McDonald House elects two trustees

February 16, 2012

Ronald McDonald House Charities Inc. has announced the appointment of Alex C. Rodriguez and Michael D. Richard to its board of directors, effective immediately.

Tasti D-Lite, Planet Smoothie CEO named to IFA Hall of Fame

February 16, 2012

James H. Amos Jr., CFE, chairman and CEO of Tasti D-Lite and Planet Smoothie, has been named to the International Franchise Association (IFA) Hall of Fame. The…

Commentary: Pinterest offers restaurants another way to communicate with customers

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Carl's Jr. CEO to testify on menu labeling and regulatory reform

February 15, 2012

Andrew Puzder, CEO of CKE Restaurants Inc., parent company of Carl's Jr. and Hardee's hamburger chains, will testify Thursday before the House Energy and…

Jack in the Box expanding into Ohio

February 15, 2012

Jack in the Box will makes its Ohio debut sometime this summer in the Cincinnati market.

Teriyaki Experience announces plans for Atlanta airport location

February 15, 2012

Teriyaki Experience, a Japanese quick-service chain, has announced a partnership with Global Concessions Inc. of Atlanta that will see the development of a…

KFC joins British Retail Consortium

February 15, 2012

KFC has become the latest foodservice company to join the British Retail Consortium (BRC).

Job descriptions — HR’s love letters

by Nate DaPore — President and CEO, PeopleMatter

It's Valentine's Day. I am sure that some of you celebrate, some of you don't and a few are the diehard anti-card-and-flowers type... But I'm going with the…