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Operations News & Media

NRA to Congress: 'Restaurants in economic free fall'

December 7, 2020

In a letter to congressional leadership, the National Restaurant Association said Monday that the restaurant industry is in an "economic free fall" and…

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Subway works with ezCater to build business with businesses

December 4, 2020

ezCater has worked with Subway to launch the QSR's new online catering platform, which a news release said allows guests — particularly businesses — to place…

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HotSchedules launches global brand Fourth

December 2, 2020

HotSchedules, a technology and services provider for the hospitality and restaurant industries, is now operating under a unified global brand called Fourth and…

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Pandemic triggering $95B revenue loss in European restaurant sector

December 2, 2020

After the COVID-19 lockdown in the first months of 2020, restaurants around the world began reopening in the second half of the year, but that's changed the…

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The virtues of virtual kitchens, plus a few myths revealed

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs are popping out virtual brands today like candy from a Pez dispenser, leaving more than a few misconceptions about these concepts in their wake.

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LA banning outdoor dining

November 24, 2020

Los Angeles County, which is home to over 10 million people, is banning outdoor dining for at least three weeks as a way to protect people from spreading…

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GoTab offering contactless capabilities

November 19, 2020

GoTab, a restaurant commerce platform, is offering free activations and 24-hour guaranteed setup to companies wanting to add contactless options, including…

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Jack in the Box springs out of the box with Q4 earnings

November 19, 2020

San Diego, California-based Jack in The Box turned in better-than-expected results for the fourth quarter this year, ending Sept. 27, according to a news…

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Fast casual leaders talk food safety in the world of COVID-19

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Food safety has always been top of mind for every restaurant, but is now even further a priority given the COVID-19 pandemic. Three fast casual brand leaders…

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ToastGo2 contactless product suite keeps guests safe, restaurants efficient

November 18, 2020

Toast, a restaurant management platform, is launchingToastGo2, a mobile handheld point-of-sale that works with the Toast Order & Pay platform to facilitate…

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KFC Next Gen prototype steps-up digital, contactless experiences

With everything from cubbies and kiosks, to contactless everything, KFC unveils its Next Generation prototype restaurant.

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Cutting-edge test kitchen central to Papa John's Atlanta HQ

November 18, 2020

A state-of-the-art test kitchen is a huge part of the the 60,000-square-foot structure that Papa John's International Inc. is building for its new headquarters…

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The Local Culinary waiving franchise fees on ghost concepts

November 17, 2020

In an effort to help restaurants drum up business during the pandemic, The Local Culinary, a virtual restaurant group, is waiving all initial fees for new…

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Has US demonized restaurant industry as spreader of pandemic?

by S.A. Whitehead — Food Editor, Net World Media Group

As a surge in COVID-19 grips the nation, restaurateurs are growing weary of the finger-pointing at their businesses as a major factor of rising cases. Instead…

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Krispy Kreme expands into self-service to serve customers 24/7

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Krispy Kreme opened a pilot vending machine at its headquarters shop in Charlotte, North Carolina.  If successful, future machines will be placed in locations…

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Roundtable: How to Design a Technology Strategy for Your Restaurant

Designing a technology strategy for your restaurant isn’t easy. Many restaurants depend on a variety of integrated technologies to run their business, from…

Presented by SpeedLine Solutions

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Coming back from COVID-19: Tips, strategies and a silver lining

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A panel of fast casual brand leaders shared how they're on a comeback trail post COVID-19 during the recent Fast Casual Executive Summit as well as insight on…

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Grubhub, Restaurant Strong team on $2M grant support program

November 9, 2020

Grubhub, a food order and delivery platform, and The Gregg Hill Foundation's Restaurant Strong Fund, are teaming up on a $2 million support program providing…

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Restaurant-transaction declines holding steady

November 9, 2020

Customer transaction declines at major U.S. restaurant chains held steady at -9% every week in October compared to the same weeks one year ago, according to…

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McDonald's reports prediction-beating Q3 results, brighter path forward

McDonald's started its Monday off right with analyst-beating results from its third quarter, led by healthy U.S. sales for the period that ended Sept. 30.

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