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Operations News & Media

Are you paying to power your competitor when they could be paying for you?

By Jeff Julia/Author, Navigating the Maze of Energy Efficiency Projects

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The New Economy: It's all about restaurants

August 14, 2017

In Cleveland and New York City, more than a third of the new jobs added since 2015 are food and drink service industry positions, while the entire state of…

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4 ways to mitigate employee turnover risks

by Doug Sutton — President, Steritech

Doug Sutton, president of Steritech, discusses how to handle high employee turnover and how to avoid some serious pitfalls in training and oversight.

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New tool helps small restaurant brands handle big turnover problem

August 11, 2017

Snagajob, the mammoth hourly worker recruiting service and website, has introduced a new tool that helps smaller restaurant business owners recruit, schedule…

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QSRs: Born for the integrated tech that customers demand now

by Jesse Noyes — Senior Director of Marketing, Upserve

The news is everywhere in the restaurant business: Customers want more eat-at-home options. QSR concepts have a unique opportunity to meet that need built into…

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Oracle Hospitality debuts Data Science Cloud Services

August 1, 2017

Restaurant operators worldwide can now use Oracle Hospitality's Data Science Cloud Services to quickly analyze system-wide performance data and act on that…

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Looking for ways to find and keep employees? NRA leaders offer insights

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Given the reality of fewer young employees in the work force, the only options are to recruit more from other age groups or be more successful recruiting…

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New way to 'try on' best new bottom line-building restaurant tech

July 25, 2017

POS device provider ParTech has partnered with cloud-based API software developer Omnivore to bridge the gap between restaurants and the tech developers and…

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Toast and Paytronix announce integration

July 20, 2017

Toast and Paytronix are integrating their respective technologies, allowing Toast users to utilize Paytronix loyalty and gift card solutions, according to a…

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Chipotle class action suits allege brand misled public, investors about food safety measures

July 20, 2017

One class action suit was filed, another is waiting for class certification and a third is in the wings, all alleging that Chipotle and its leadership led food…

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Tamale Boy opens airport location

July 13, 2017

Tamale Boy has landed in Portland International Airport's D concourse, according to a press release. The Portland-based food truck concept's founder, Jaime…

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First-time franchisee opens Bridgeport Taco John's location

July 10, 2017

This September, Taco John's will open its first Bridgeport location and plans to hire on staff for 20 to 30 jobs. This brings the concept's total location…

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Investing in technology? Restaurants share hits and misses

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies need to do their research, and management has to be supportive for technology initiatives to succeed.

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Japanese mega-retailer proves 'grocery-ification' of eating out goes beyond US

July 5, 2017

Call it the grocery-ification of the restaurant business, and it is happening and not just in the U.S.

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Arby's franchisee weighs in on brand's 'tech tolerance'

COO Bo Davis discusses how he uses technology to keep employees engaged.

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Nobly POS to demo mobile product with Star Micronics at Birmingham UK Coffee Festival

June 27, 2017

Star Micronics, a POS printer manufacturer, has joined forces with Nobly POS to provide an mPOS solution designed for coffee shops and mobile food and drink…

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Marco's introduces tuition perk for employees

June 27, 2017

Marco's has added an employee perk that substantially boosts its attractiveness to potential employees, according to a news release.

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McDonald’s clarifies: No plans to replace workers with kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally…

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Long Range Systems partners with VeriSolutions to improve restaurant operations

June 1, 2017

Long Range Systems, a global provider of on-site guest paging, tracking and restaurant intelligence tools, has announced a strategic partnership with…

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Does your brand 'deliver' on delivery?

May 25, 2017

Delivery is today's "little darling" of the restaurant industry, as was just repeatedly proven in numerous presentations at this year's National Restaurant…

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