Operations News & Media
Delphi plans launch of mobile command center app
September 10, 2014
Delphi Display Systems Inc. plans to introduce its new Insight Mobile Command Center smart app aimed at providing restaurant operators with real-time…
read nowMcDonald’s U.S. and global sales continue to slide
September 9, 2014
McDonald's today announced that global comparable sales decreased 3.7 percent in August. Performance by segment was as follows:
read nowMcDonald’s expands test of build-your-own concept
September 8, 2014
McDonald’s test of build-your-own burger concepts has expanded from two restaurants in Orange County, California, to four total restaurants in Southern…
read nowGood Times plans new flavors for boneless wing launch
September 8, 2014
Good Times Restaurants Inc. announced its 11th consecutive month of two-year same-store increases over 20 percent.
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Business lessons from the late founder of Chick-fil-A
by Alicia Kelso — Editor, QSRWeb.com
Cathy believed the key to success was 'taking care of the customer' and treating each of them like the most important person in the world.
read nowEl Pollo Loco finds footing in 'QSR-plus' position
September 5, 2014
El Pollo Loco announced its second quarter results this week, its first report since public trading began in July. The report included a systemwide sales bump…
read nowDelphi to launch drive-thru speed of service optimization solution
September 5, 2014
Delphi Display Systems Inc. will unveil two new technologies specifically geared toward the QSR industry at FSTEC later this month in New Orleans.
read nowStriking QSR employees plan to bring minimum wage protests on global tour
September 4, 2014
Dozens of arrests have been made today in various cities across the country, as workers continue to walk off their jobs in demand of higher wages.
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More part-time work? Training younger workers to expect less
by Jason Hamilton — VP of Marketing, Snagajob
A majority of younger job seekers say having a flexible work schedule is most attractive characteristic of a company.
read nowJack in the Box names Denny’s exec as president
September 4, 2014
Jack in the Box Inc. today announced that Frances Allen will join the company as president of the Jack in the Box restaurant brand, effective Oct. 27.
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Five steps to creating a successful catering platform
by Erle Dardick — CEO, Monkeymedia
Having a plan is crucial to the success of catering within your organization, and it includes timelines, teams, locations, the menu and marketing.
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Wait time zero: The need for speed
by Noah Glass — CEO, Olo
Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.
read nowHandel’s ice cream franchise generated $1M in sales in 2013
September 2, 2014
The Handel’s Homemade Ice Cream and Yogurt franchise in Redondo Beach, Calif., generated $1 million in sales last year and owner Paul Danylik said it is on…
read nowDQ may be latest victim of data breach
August 29, 2014
Dairy Queen may have been hit with a data breach that could put customers at risk of credit card fraud.
read nowRussian courts uphold closing of three McDonalds
August 29, 2014
Russian courts have upheld the temporary closure of McDonalds' three units in Moscow.
read nowTyson Foods, Hillshire complete merger, announce leadership
August 29, 2014
Tyson Foods, Inc. has completed its merger with The Hillshire Brands Company.
read nowExecs acquire Tubby's Sub Shops
August 28, 2014
Robert Paganes, CEO of Tubby's Sub Shops, and Executive Vice President Bill Kiryakoza become sole partners of the Michigan-based company.
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Will Burger King’s competition take advantage of merger backlash?
by Alicia Kelso — Editor, QSRWeb.com
Fans, politicians are calling for a boycott of Burger King after company establishes Canadian headquarters.
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Burger King, Tim Hortons seal merger deal
by Alicia Kelso — Editor, QSRWeb.com
Despite early media reports, executives from both brands insist their M&A agreement is not about a tax inversion.
read nowKentucky company launches self-service reservations widget
August 26, 2014
Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides…
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