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Operations News & Media

Burger King on solid ground after slowing pace of product launches

by Alicia Kelso — Editor, QSRWeb.com

The company is on track to have 40 percent of its restaurants in the modern image by the end of 2015.

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The scoop on ice cream catering: How to get involved

by Alicia Kelso — Editor, QSRWeb.com

Panelists suggest starting small and going after high-volume events and corporate functions.

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Captain D's new Fire Grilled Menu rolling out systemwide

February 13, 2014

Captain D's announced today that it set an all-time Average Unit Volume sales record in 2013. According to a news release, the 45-year-old brand turned in a…

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Key elements to opening a successful restaurant

by Alicia Kelso — Editor, QSRWeb.com

World champion pizza maker and international restaurateur says it's important to be different, fresh and creative.

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Wendy's implements monitoring and reporting solution

February 12, 2014

ENow Inc., a Microsoft Certified Partner specializing in infrastructure consulting and development of software to simplify Microsoft system management…

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FOCUS Brands selects new CEO

February 12, 2014

Atlanta-based FOCUS Brands Inc. has named Steve DeSutter as its new president and CEO, effective March 17.

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Obama administration extends health care compliance deadline for businesses

February 11, 2014

The Obama administration announced Monday that the deadline for mid-sized companies to comply with Obamacare regulations has been extended to 2016.

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Culver's, Taco Bell named 'most innovative' by manufacturers association

February 11, 2014

The International Foodservice Manufacturers Association announced the winners of the 2014 COEX Innovation Awards, which recognize regional and national chain…

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Cinnabon CEO offers insights on the challenges of remote operations

February 11, 2014

Cinnabon CEO and president Kat Cole has published a blog post on LinkedIn about how the brand was one of the few chosen to operate in Sochi, Russia, prior to…

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El Pollo Loco franchisee receives $43M for recapitalization efforts

February 11, 2014

GE Capital's Franchise Finance business announced today that it provided $43 million in senior credit to WKS Restaurant Corp., the largest El Pollo Loco…

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New social media monitoring, analytics tool hits market

February 11, 2014

Market Force Information, a provider of customer intelligence solutions, is helping restaurants and other multi-location businesses provide better customer…

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Red Book Connect launches restaurant management mobile app

February 11, 2014

Fatburger is one restaurant chain that has already implemented Red Book Connect's new mobile app, Digital Red Book, to help managers communicate with…

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Webinar to explore hiring, employee theft

February 11, 2014

On Thursday, Feb. 20 at 2 p.m. ET, Retail Customer Experience will host a live webinar, "Worth the Risk? How Hiring Assessments Can Catch Rising Employee Theft…

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Restaurateur: Valued associates will take care of the customer

by Alicia Kelso — Editor, QSRWeb.com

Cameron Mitchell says the answer to any question is always 'yes.'

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Dunkin' Brands expects to save $10M in interest this year from refinancing

February 10, 2014

Dunkin' Brands, parent company of Dunkin' Donuts and Baskin-Robbins, today announced it has completed the refinancing of its senior secured credit facility…

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McDonald's U.S. cites weather for January sales woes

February 10, 2014

McDonald's Corporation today announced that global comparable sales increased 1.2 percent in January, driven by a strong performance in the Asia/Pacific…

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4 things to consider when financing your restaurant

Small business financing is a relatively new industry and not everyone you speak to is reputable.

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Nathan's Famous signs retail, restaurant agreement for Costa Rica

February 7, 2014

Nathan's Famous Inc. this week reported results for the third quarter of its 2014 fiscal year that ended Dec. 29.

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Dunkin' Donuts introduced more than 40 new products in 2013

by Alicia Kelso — Editor, QSRWeb.com

The brand's mobile app has been downloaded more than 5.5 million times since its launch in August 2012.

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Bizzare Foods' Andrew Zimmern to host event at NRA show

February 6, 2014

Andrew Zimmern, the host of Bizarre Foods with Andrew Zimmern and Andrew Zimmern's Bizarre World on the Travel Channel, will serve as host and emcee for the…

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