A&W's mascot resurgence part of chain's bid to 'start fresh'

by Alicia Kelso — Editor, QSRWeb.com

The director of marketing discusses the chain's focus on social media to attract new customers without alienating loyal fans.

QSR workers stage 'biggest strike in fast food history' today

April 4, 2013

An estimated 400 quick-service employees walked off their jobs today at more than 60 New York City restaurants. The Fast Food Forward organization, which…

Franchise Association launches campaign for immigration reform debate

April 4, 2013

The International Franchise Association has launched an integrated advocacy campaign to "voice the needs of franchise business owners in the national debate…

Del Taco plans 20 new Alabama, Florida locations

April 4, 2013

Del Taco franchisee Larry Blumberg & Associates has opened the first of its 20 planned Del Taco restaurants. The newest location is in Dothan, Ala., and…

Tim Hortons outlines sodium reduction, sustainability efforts

April 4, 2013

Tim Hortons released its third annual Sustainability and Responsibility Report this week, highlighting the company's 2012 efforts and outlining goals for 201…

Chick-fil-A earns high marks for service and community support

by Alicia Kelso — Editor, QSRWeb.com

Attributes such as value, friendly service and order accuracy examined in a new report.

Free webinar gives tips on mobile payment security

April 3, 2013

Business owners are capitalizing on wireless technology to provide customers with new loyalty, payment and couponing programs. However, creating a mobile…

Jack in the Box Burger Truck hits the road

April 3, 2013

After 60 years of serving guests at brick and mortar restaurants, Jack in the Box has introduced a mobile food truck. Jack's Burger Truck is visiting the…

Survey predicts busiest summer hiring season in years

April 2, 2013

This year's summer hiring season is expected to be busier than it has been in recent years, according to the sixth annual summer jobs survey commissioned by…

McDonald's distribution center acquired by Golden State Foods

April 2, 2013

Golden State Foods (GSF), a global distributor and food processor, has acquired a McDonald's distribution center in Lebanon, Ill., from Gateway Distribution.

Want to reduce operational costs and waste? Start in the restroom

Paper towels can be costly, messy and environmentally unfriendly.

Del Taco completes $215M debt refinance

April 1, 2013

Del Taco Holdings Inc. announced the completion of a debt refinance transaction worth $215 million.

Dunkin' Donuts expands Northern Utah footprint

April 1, 2013

Dunkin' Donuts announced today the signing of a multi-unit store development agreement with existing franchisee Sizzling Donuts LLC for seven new restaurants…

KFC UK outlines ambitious growth, remodeling plans

April 1, 2013

KFC is planning on opening more than 40 new restaurants in the United Kingdom and Ireland this year, a move that would create about 1,600 new jobs, according…

Cintas' Battle of the Bowls restroom competition is back

April 1, 2013

Cintas Corporation is now accepting nominations for its annual America’s Best Restroom Contest, where the “Top 10 places to go—when you’ve got to go” are…

Why mid-size and emerging chains should consider group purchasing to cut costs

Being a member of a GMO can help restaurants remain profitable in the face of surging commodity costs.

Report shines unfavorable light on QSR kids' meals

by Alicia Kelso — Editor, QSRWeb.com

The percent of kids' meals that meet expert nutrition standards has increased from 1 to 3 percent since 2008.

Doritos Locos Tacos is Operator Innovations Awards finalist

March 29, 2013

Taco Bell's Doritos Locos Taco, introduced nationwide in March 2012, quickly became the chain's biggest product launch ever. The product has earned Taco Bell a…

NRA: RPI falls below 100, but operators 'remain optimistic about sales growth'

March 29, 2013

Due in large part to softer same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index (RPI) slipped…

Huey Magoo's debuts express model

March 28, 2013