Tim Hortons testing WiFi

June 27, 2012

Some Tim Hortons restaurants are currently testing wireless Internet services for its customers.

Jack in the Box president joins Big Brothers/Big Sisters board

June 27, 2012

Leonard "Lenny" Comma, president and chief operating officer of Jack in the Box Inc., has joined the board of directors of Big Brothers Big Sisters of America.

Yum! Brands' David Novak named CEO of the Year

June 27, 2012

Chief Executive magazine has named David Novak, CEO of Yum! Brands, as its "2012 CEO of the Year," an award nominated and selected by a group of his peers.

KFC Colonel's Scholars introduces employee scholarship

June 27, 2012

KFC has announced an employee scholarship program for 2012. For the first time, the KFC Foundation will award 300 $1,500 scholarships to current employees. The…

Cousins' continues Phoenix expansion with new franchisee

June 27, 2012

Wisconsin-based Cousins Subs has announced that a new store will open in the Greater Phoenix, Ariz., area in 2012, with franchisee Bert Greer. Greer recently…

McDonald's previews technology features at Olympic restaurants

In anticipation of large crowds, the flagship McDonald's includes seating for 1,500, including 70 seats on a second floor balcony with a view of the Olympic…

Report: Online marketing boosts restaurant visits

June 26, 2012

In the first quarter of 2012, 6 percent of restaurant visits (926 million visits) were influenced by online marketing, reports market research company The NPD…

Pollo Tropical signs multiunit agreement in Guatemala

June 26, 2012

Pollo Tropical has entered into an exclusive multi-unit franchise agreement in Guatemala with a newly formed foodservice company, represented by José Garcés…

Customer service improvements lead to 8.5 percent sales gain at Captain D's

June 26, 2012

Captain D's rejuvenation efforts have continued through the second quarter of 2012. The 527-unit chain has reported an 8.5 percent same-store sales increase at…

Canadian court orders Dunkin' Donuts to pay $16.4M in franchisee suit

June 26, 2012

After a legal proceeding that lasted nine years, the Superior Court of Québec's Justice Daniel H. Tingley ordered Dunkin' Brands Canada Ltd. to pay plaintiffs…

Meal credits

by Rick Casmass — VP Marketing, Valiant

Many restaurant owners who offer free meals to their employees are unaware that they are entitled to a minimum wage meal credit for each employee.

Commentary: McDonald's Skinner retiring with strong legacy in place

by Alicia Kelso — Editor, QSRWeb.com

CEO's list of accomplishments includes reimaged restaurants, McCafé launch.

Burger King Latin America launches Amazing Spider-Man promotions

June 25, 2012

Ahead of this summer's release of "The Amazing Spider-Man" movie, Burger King restaurants in Latin America and the Caribbean will pick up collectible items…

Top trends listed from National Restaurant Association Show

June 25, 2012

The 93rd Annual National Restaurant Association Restaurant, Hotel-Motel Show and 5th annual International Wine, Spirits & Beer Event, held in May…

Council of Chain Restaurants launches health care law microsite

June 25, 2012

In an effort to consolidate and communicate the National Retail Federation and National Council of Chain Restaurants' position on the health care law, the two…

Edible Arrangements receives investment for global expansion

June 25, 2012

Edible Arrangements has received a capital investment from Catterton Partners that will be used to support the expansion of the brand globally. Terms of the…

Popeyes teams up with Zatarain's for butterfly shrimp promo

June 22, 2012

Popeyes Louisiana Kitchen, a division of AFC Enterprises Inc., has partnered with another traditional New Orleans brand for the launch of its new Zatarain's…

Customer feedback provides key for location-specific improvements

By reading and understanding credible mentions online and translating it into location-specific data, restaurant executives can understand the real issues that…

McDonald’s reminds us that food photography is an art, and transparency is in

by Alicia Kelso — Editor, QSRWeb.com

Transparency is a big deal in the age of immediacy and social networking, and the company answered a tricky question with refreshing honesty.

Dairy Queen to plant flag in New York City

June 22, 2012

Dairy Queen's 6,200 units are located in 20 countries around the world, but the brand doesn't exist in New York City. That is soon set to change.