Operations News & Media

Pizza Hut extends late-night hours

October 18, 2023

Pizza Hut has extended its hours and is now open until midnight or later at thousands of locations nationwide. Several restaurants will stay open as late as …

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Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

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Taco John's to open in Detroit area

October 17, 2023

Taco John's will open a location in Monroe, Michigan, marking the brand's fourth in the state, on Oct. 23. Franchise operator Meritage Hospitality Group is…

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Tork launches restaurant workflow guide

October 16, 2023

Tork, an Essity brand, has launched Tork Workflow for Restaurants, a guide designed to improve experiences for both guests and staff, maximize operational…

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#QSRNext Keynote: Unlocking the secrets of menu innovation with Frisch's CEO

by Mandy Wolf Detwiler — Editor, Networld Media Group

James Walker, CEO of Frisch's, will give the keynote address on menu innovation at the #QSRNext half-day event for restaurant executives on Nov. 8 at 10 a.m.

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A&W Canada launches One Cup reusable cup program

October 16, 2023

A&W Canada has launched a reusable cup program dubbed "A&W One Cup." Unlike traditional reusable cup programs, the 'A&W One Cup' stands out for its…

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Krispy Krunchy Chicken partners with Goodr to donate food, hot meals

October 16, 2023

Krispy Krunchy Chicken has partnered with Goodr, a food waste and food insecurity management company, and donated 225 surplus meals and 270 pounds of food to…

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Southern Classic Chicken opens updated prototype in Louisiana

October 16, 2023

Southern Classic Chicken, a fried chicken brand based in Louisiana, has opened a restaurant prototype in Bossier City, Louisiana, according to a press release.

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Haven Hot Chicken wins The Perfect Pitch at the Fast Casual Executive Summit 2023

by Mandy Wolf Detwiler — Editor, Networld Media Group

Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9.

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Antares Group merging with Aprio

October 13, 2023

Antares Group, which provides accounting and financial services to over 1,600 McDonald's restaurants and other quick service and fast casual brands in over 4…

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Savvy Sliders opens 2nd unit in Texas

October 13, 2023

Michigan-based Savvy Sliders has opened in the Dallas/Fort Worth area, marking the brand's second unit in Texas, according to a press release.

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How to leverage effective POS systems, marketing strategies to increase foot traffic

by Shannon Chirone — SVP, Marketing, HungerRush

A well-implemented POS system is more than just a tool for processing payments; it's a treasure trove of data and insights. By harnessing the capabilities of a…

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McDonald's launches '1 in 8' homecoming initiative

October 12, 2023

McDonald's has found that one in eight Americans have worked at one of its restaurants, leading the brand to launch its "1 in 8" initiative, according to a…

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Wetzel's Pretzels launches 2 kiosks in San Francisco Macy's store

October 12, 2023

Wetzel's Pretzels has opened two Wetzel's bakeries within the Macy's department store in Union Square in San Francisco, according to a press release.

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Pizza Factory in Rio Vista, California operates with new owners

October 12, 2023

Pizza Factory's Rio Vista, California, location has new owners, according to a press release.

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How diversity became Shake Shack's key ingredient

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Shake Shack set big goals for diversity. At the Fast Casual Executive Summit, Idris Stover, director of diversity, equity inclusion and engagement, discussed…

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How to make, sell creative pizzas in modern industry

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Pizza Marketplace Podcast, Pizza Marketplace editor Mandy Wolf Detwiler catches up with Andrew Scudera Jr., owner of The Original…

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Scooter's Coffee exec: 'The whole point of innovation is growth'

by Mandy Wolf Detwiler — Editor, Networld Media Group

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…

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Smashburger, Woworks, Craveworthy leaders revealing menu optimization tips

October 5, 2023

Optimizing menus across channels is one of the most important tools restaurants have when it comes to increasing customer satisfaction. Happy customers equal…

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Judge dismisses false advertising suit against Wendy's, McDonald's

October 5, 2023

A judge in Brooklyn has dismissed a false advertising suit against McDonald's and Wendy's alleging the brands used under cooked beef for its advertisements to…

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