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Operations News & Media

Reduce turnover by boosting benefits

Quick-service restaurant companies are reducing employee turnover by increasing benefits plans.

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KFC greets Lent with new fish sandwich

February 20, 2007

LOUISVILLE, Ky. — KFC Corp. is extending its popular Snacker line of sandwiches with the introduction of the company's new Fish Snacker. The Fish Snacker, a…

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Dunkin' Brands hires digital marketing agency

February 18, 2007

CANTON, Mass. — Dunkin Brands Inc., parent company of Dunkin' Donuts and Baskin-Robbins, has selected Atlanta-based Studiocom Interactive to handle digital…

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Captain D's parent expands franchise division

February 15, 2007

Nashville Business Journal: Captain D's parent Sagittarius Brands has hired three new franchise field directors and a company analyst. The new directors will…

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Investor turns up heat on McDonald's

February 15, 2007

Chicago Tribune: Bill Ackman, a principal of New York-based Pershing Square Capital Management LP, has increased his stake in the company to 18.5 million…

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Penn Station subs inks expansion deal

February 15, 2007

CINCINNATI — Penn Station East Coast Subs has finalized expansion plans for five additional locations in the Columbus, Ohio area.    Five Penn Station…

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Investment firm takes aim at Cold Stone

February 14, 2007

New York Times: A New York buyout firm is purchasing two ice-cream chains in an attempt to unseat Cold Stone Creamery as the top player in the premium ice…

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Immokalee workers plan McDonald's protest

February 14, 2007

Reuters: A group of migrant farmworkers hope that protests planned for next month outside McDonald's Oak Brook, Ill., headquarters will persuade the fast-food…

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The conundrum of cobranding

Though profitable and promising, cobranding in restaurants has turned out to be a greater struggle than some in the industry anticipated.

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Arby's signs franchise development agreements

February 13, 2007

ATLANTA — Arby's Restaurant Group Inc. signed development agreements during the fourth quarter of 2006 for 51 Arby's locations throughout North America. This…

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Subway launches deli-meat line

February 12, 2007

SMITHFIELD, Va. — Subway Restaurants has entered into a licensing agreement with Smithfield Deli Group, a division of meat processor Smithfield Foods Inc., to…

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Subway planning Middle East expansion

February 12, 2007

Gulfnews.com: Subway Restaurants plans to triple its Middle East presence over the next three years, the sandwich chain announced. Subway plans to have 50…

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E. coli outbreaks tied to California lettuce

February 11, 2007

Appleton Post-Crescent (Wisconsin): The Food and Drug Administration has pinpointed lettuce grown in central California as the source of an E. coli outbreak…

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Wendy's learns from past breakfast mistakes

February 11, 2007

MSNBC: When Wendy's International Inc. starts rolling out breakfast offerings at its restaurants later this year, the company will be looking at its own…

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Subway franchisee sued over ventilation

February 11, 2007

New York Sun: Residents of a condominium building on New York's Upper East Side have filed a $500,000 lawsuit against the owner of a newly-opened Subway…

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Captain D's appeals court judgment

February 8, 2007

Clarion Ledger (Jackson, Miss.): A federal appeals court is slated to hear arguments in an appeal by Captain D's over a $21 million judgement awarded to an…

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CKE comps up for January

February 7, 2007

CARPINTERIA, Calif. — CKE Restaurants Inc. posted a same-store sales increase of 2.1 percent for its Carl's Jr. brand for the four-week period ended Jan. 29.

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Church's acquires 10 outlets in South Texas

February 7, 2007

ATLANTA — Church's Chicken has acquired 10 Popeye's restaurants in the Rio Grande Valley from Edinburg, Texas-based Popeye's franchisee CVI Co. Ltd.   Terms…

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McDonald's global comps up nearly 5 percent

February 7, 2007

OAK BROOK, Ill. — Global same-store sales for McDonald's Corp. restaurants open at least 13 months increased 4.9 percent in January, the company announced in…

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Tim Hortons fourth-quarter profit triples

February 6, 2007

OAKVILLE, Ontario — Net income at Tim Hortons Inc. jumped by more than 300 percent, partly due to $33.5 million in goodwill and asset impairment charges that…

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