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Operations News & Media

Loss narrows at Arby's parent

March 1, 2007

NEW YORK — Arby's restaurant parent Triac Restaurant Group Inc., which operates approximately 3,600 restaurants through its Arby's Restaurant Group…

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McDonald's eyes specialty coffee drinks

February 28, 2007

BeaconNewsOnline (Chicago): McDonald's is considering adding smoothies and specialty coffee drinks to the menus of its U.S. restaurants, the company's…

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Dunkin' Donuts launches retail coffee line

February 28, 2007

CANTON, Mass. — Dunkin' Brands Inc. and Cincinnati-based Proctor & Gamble have signed an agreement to begin distributing Dunkin' Donuts packaged coffee to…

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Popeyes, Church's in chicken fight

February 28, 2007

ATLANTA — AFC Enterprises Inc., operator of Popeyes Chicken & Biscuits restaurants, has filed suit against Church's Chicken and a former Popeyes franchise…

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Taco Bell facing lawsuits over outbreak

February 28, 2007

Business First of Louisville: Taco Bell parent Yum Brands Inc. said in a Feb. 28 regulatory filing that 11 lawsuits have been filed against the company over a…

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Mystery shopping: Not a secret anymore

High-tech mystery shopping is digging up deep details that help restaurateurs improve their operations.

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Taco Bell parent closes other NYC restaurants

February 28, 2007

Boston Herald: Yum Brands Inc., the parent of KFC, Taco Bell and Pizza Hut, announced it has temporarily shut down several other restaurants operated by…

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Taco Bueno launches Louisiana expansion

February 28, 2007

DALLAS — Taco Bueno Restaurants announced it has awarded development rights for 16 new units throughout Louisiana to three franchise partners. The agreements…

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CKE to restate results

February 27, 2007

CARPINTERIA, Calif. — CKE Restaurants Inc., parent company of the Carl's Jr. and Hardee's restaurant chains, will restate its results for Fiscal Year 2006 due…

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Prince Charles calls for McDonald's ban

February 27, 2007

Chicago Tribune: Prince Charles suggested that banning McDonald's was crucial to improving people's diets. The prince made the remark during a visit to the…

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Wendy's to concentrate on U.S., Canada markets

February 27, 2007

Washington Post: Wendy's International Inc. plans to focus its near-term attention on increasing margins at its U.S. and Canada restaurants, chief…

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Restaurant-industry outlook positive despite activity-index drop

February 27, 2007

Washington, D.C. — The National Restaurant Association's comprehensive index of restaurant activity registered its largest decline in 17 months, but the NRA…

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McDonald's complaints on the rise

February 26, 2007

Globe and Mail: The number of people calling McDonald's customer complaint hotline grew in 2006, rising to an average 20.1 complaints per 100,000 guests at…

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McDonald's fish campaign targets Hispanic market

February 26, 2007

ClickZNews: McDonald's is reaching out to the Hispanic market through a new mobile-phone text message ad campaign. The campaign gives customers access to free…

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KFC/Taco Bell issues statement about NYC rat incident

February 25, 2007

NEW YORK — KFC and Taco Bell parent Yum Brands Inc. issued a statement Feb. 23 regarding a KFC/Taco Bell cobranded restaurant in New York which became the…

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Original Wendy's slated to close

February 25, 2007

Tennessean: The Columbus, Ohio, restaurant where Wendy's founder Dave Thomas started the nation's third-largest hamburger chain nearly 40 years ago will close…

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QSR stocks on the rise – Barron's

February 25, 2007

Reuters: Financial newspaper Barron's reported in its Feb. 26 edition that fast-food restaurant stocks are beating those of sit-down restaurant chains in the…

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Hardee's and Carl's Jr. debut new Buffalo Chicken Sandwich

February 25, 2007

CARPINTERIA, Calif. — CKE Restaurants Inc. is rolling out a new limited-time Buffalo Chicken Sandwich at all of its 1,079 Carl's Jr. and 1,923 Hardee's…

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McDonald's executive bonuses top $21 million

February 21, 2007

Montgomery Advertiser: McDonald's Corp. paid CEO Jim Skinner $8.8 million in performance bonuses last week, the company disclosed in filings with the…

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Del Taco adds to seafood line

February 21, 2007

LAKE FOREST, Calif. — Del Taco is adding to its popular line of Crispy Fish and Shrimp Tacos, with new Papas and Fish or Shrimp menu items. Shrimp and Papas…

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