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Operations News & Media

Zuppler Announces General Availability of AI-Powered Marketing Services on the Menu Anywhere Platform

New service provides machine learning algorithms to automatically upsell products; data shows a 13.3% increase in average transaction for restaurants that use…

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Middleby acquires Imperial Commercial Cooking Equipment

September 27, 2021

The Middleby Corporation, manufacturers of commercial cooking and industrial processing equipment, along with residential appliances, has acquired Imperial…

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Tips for getting quick-service catering up and running

by Mandy Wolf Detwiler — Editor, Networld Media Group

Quick-service restaurants may find that adding a catering component adds much needed revenue as sales dip due to the COVID-19 pandemic.

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Bojangles donates $818,500 to Folds of Honor

September 27, 2021

Bojangles has donated more than $800,000 to Folds of Honor, a not-for-profit organization that provides educational scholarships to families of fallen or…

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Nathan's Famous partners with Tommy's Diner in France

September 24, 2021

Nathan's Famous has announced a new collaboration with Tommy's Diner, a 50's throwback diner based in France, to offer its hot dogs in all locations across the…

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Nathan's Famous partners with Tommy's Diner in France

September 24, 2021

Nathan's Famous has announced a new collaboration with Tommy's Diner, a 50's throwback diner based in France, to offer its hot dogs in all locations across the…

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5 Ways to Maximize Your Marketing Spend

Marketing is too important to be an afterthought. The money a brand spends on those efforts should be one of the best investments they make.

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Future of ghost kitchens not just smarter, it’s tastier

by Buck Jordan

Ghost kitchens allow brands to test innovations without risk. Buck Jordan, founder & CEO of Wavemaker Labs, believes ghost kitchens provide 24/7 opportunities…

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U.S. restaurants continue gradual recovery, dine-in still down

September 21, 2021

Despite inclement weather and the delta variant spread, consumer online and physical restaurant visits continue to recover from last year's steep declines.

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Odd Burger to open in Waterloo, Ontario

September 21, 2021

Odd Burger will open a Waterloo, Ontario, Canada, location on Sept. 29. The company recently finished construction on the 1,021-square-foot store, according to…

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Andy's Frozen Custard is all about quality and complex simplicity

by Mandy Wolf Detwiler — Editor, Networld Media Group

Andy's Frozen Custard, which operates 100 stores, follows an operational philosophy of 'complex simplicity' and it's proven key to making the brand a standout…

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Many QSR customers not happy with drive-thrus, would welcome automation

September 21, 2021

More than half of Americans, 65%, who visited QSRs in the last six months have had an unpleasant drive-thru experience, according to a Harris Poll survey…

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McDonald's Happy Meals to transition to sustainable plastics, fibers by 2025

September 21, 2021

McDonald's will offer more sustainable Happy Meal toys, according to a CNBC report, and the company pledges to reduce its plastic in Happy Meal toys offers by…

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Subway sales up following historic brand refresh

September 21, 2021

Subway's Eat Fresh Refresh campaign, which featured its biggest menu changes, is also playing a major role in its sales momentum since the start of 2021…

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Global food service industry to reach $4.1T by 2026

September 20, 2021

Amid the COVID-19 crisis, the global market for food service industry, which was $3.5 trillion in 2020, is hit $4.1 trillion by 2026, according to a Global…

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Need to renegotiate your lease? Expert weighs in

The restaurant industry continues to face significant challenges as states and regions continue with restrictions to address the coronavirus pandemic. In…

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How top brands are tackling kitchen design, third-party delivery challenges

by Mandy Wolf Detwiler — Editor, Networld Media Group

Two panel discussions at the recent Restaurant Franchising and Innovation Summit focused on modern kitchen design and third-party delivery services. Experts…

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Smallcakes Cupcakery and Creamery acquired by The Derbyshire Group

September 16, 2021

Smallcakes Cupcakery and Creamery has been acquired by The Derbyshire Group.

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Smokey Bones, Nathan’s Famous execs to discuss ghost kitchens at 1-day virtual event

Two industry executives will discuss the rise of ghost kitchens at the #QSRNext event Nov. 9. The one-day workshop is free for restaurant executives.

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Dunkin’ store only takes kiosk and mobile orders

September 15, 2021

Dunkin' has opened a "Dunkin' Digital" store that only accepts mobile and in-store kiosk orders in Boston, according to a Boston Eater report.

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