Operations News & Media
Burger King most popular drive-thru in U.S.
September 15, 2021
Burger King is the favorite when it comes to the most popular fast food drive-thru in the U.S.
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KFC Foundation donates to 11 non-profits
September 15, 2021
To celebrate Colonel Sanders' birthday, which was Sept. 9, the KFC Foundation granted 11 local non-profit organizations a combined total of $110,000 in…
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Yum China launches balanced diet campaign
September 13, 2021
Yum China is launching a campaign to promote balanced diets by offering customers more fruit and vegetable options. The campaign will affect 6,000 KFC, Pizza…
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Taco Bell testing taco subscription service
September 13, 2021
Taco Bell is testing a Taco Lover's Pass, a taco subscription service that gives users one taco a day for 30 days, exclusively through the Taco Bell app…
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Sweeping vaccine mandates to affect American employers
September 10, 2021
President Joe Biden has directed the Labor Department to mandate employers with more than 100 workers require the COVID-19 vaccine for their employees or…
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DoorDash, Uber, GrubHub sue NYC over fee caps
September 10, 2021
Third-party delivery services DoorDash, Uber and GrubHub are suing New York City over fee caps, according to a Fox Business report.
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JPMorgan buys restaurant review platform
September 10, 2021
JPMorgan Chase is buying The Infatuation, a restaurant review and recommendation platform, according to a CNN Business report.
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2 Panera VIPs keynoting Fast Casual Executive Summit 2021
by Cherryh Cansler — Editor, FastCasual.com
Very few fast casual brands have been as successful as Panera Bread over the years, and that success is directly linked to its willingness to take risks when…
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Pilot program to recycle Taco Bell hot sauce packets
September 9, 2021
Taco Bell is launching a nationwide pilot program with TerraCycle to divert as many used sauce packets as possible away from landfills and give them new life…
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Feds expand Economic Injury Disaster Loan cap, usage options
September 9, 2021
The White House and the U.S. Small Business Administration have overhauled the Economic Injury Disaster Loan program, increasing the loan cap and expanding…
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McDonald’s installs Vispero technology in kiosks for blind, low vision customers
September 8, 2021
McDonald's has selected Vispero's assistive technology to provide blind and low vision customers with an accessible kiosk experience, according to a press…
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White Castle thanks vaccinated team members with $100K giveaway
September 8, 2021
As a way to thank its employees who got the COVID-19 vaccine and to encourage other employees to get it, White Castle is giving away $500 to 200 employees over…
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QSRs to grow by $119B in four years
September 7, 2021
The quick-service restaurant market is projected to grow by $119.20 billion from 2021 to 2025, according to a Technavio report.
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Biscuitville adds 2 executives to Virginia, North Carolina locations
September 2, 2021
Biscuitville Fresh Southern, known for authentic fresh-made biscuits, has added restaurant industry veterans Charles Miller and Omar Velagic as region coaches…
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Apex teams with Welbilt on automated pickup foodservice solutions
September 1, 2021
Apex Order Pickup Solutions, a provider of self-serve automated pickup solutions for foodservice, retail and B2B e-commerce, and Welbilt Inc., a provider of…
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Wags Capital acquires Dirty Bird Fried Chxx with $20M investment
September 1, 2021
The McHenry Group, a restaurant group focused on experiential concept creation, has sold the majority of Dirty Bird Fried Chxx to Wags Capital, an industry…
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Jeremiah’s Italian Ice a ‘frozen force’ with explosive growth
by Mandy Wolf Detwiler — Editor, Networld Media Group
With 200 franchise agreements across 70 different groups, and an additional 182 units awarded across six area representative territories, Jeremiah's Italian…
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Consumers prefer working with staff in QSR experience
September 1, 2021
A majority of consumers still prefer working with staff versus automation in the QSR experience, according to a study from JLL company Big Red Rooster. The…
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McDonald's ponders dining room closings amidst rising COVID-19 cases
August 31, 2021
Amidst rising COVID-19 cases in areas impacted by the Delta variant, McDonald's is advising franchisees on steps to take to re-close their dining rooms — or…
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NASCAR's delivery-only restaurant revving up
August 30, 2021
Lunchbox, an online ordering company for restaurants, and Virtual Dining Concepts, a collection of delivery-only restaurant concepts, is revving up the engines…
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