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Operations News & Media

Applebee's operator acquires 76-unit Taco Bell franchisee

January 15, 2013

Greg Flynn, founder, chairman and CEO of Applebee's franchisee Apple American Group, has created Flynn Restaurant Group LLC after acquiring Southern Bells…

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McDonald's Australia installs DNA spray to deter robberies

January 15, 2013

McDonald's units in Sydney Australia have partnered with British company SelectaDNA to install a security system that sprays thieves with a "non-toxic solution…

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CKE Restaurants yields utility savings from energy management partnership

January 15, 2013

Ecova, a total energy and sustainability management company, has announced that CKE Restaurants, parent company of Hardee's and Carl's Jr. chains, has…

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Taco Bell tests dollar 'Cravings' menu

January 14, 2013

As the quick-service value menu competition heats up, Taco Bell may be stepping up its game soon. According to the Huffington Post, the chain has been testing…

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Private equity group buys stake in large Burger King franchisee

January 14, 2013

PNC Financial Services Group Inc.'s private equity arm, PNC Riverarch Capital, has acquired a controlling stake in Goldco LLC, one of the 10 largest Burger…

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Krispy Kreme wins corporate governance award

January 14, 2013

Corporate Secretary, a governance and compliance publication, has announced the winners of its Fifth Annual Corporate Governance Awards, which were presented…

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U-Swirl acquires Aspen Leaf and Yogurtini fro-yo chains

January 14, 2013

U-Swirl Inc., parent to U-SWIRL International Inc., the owner and franchisor of U-SWIRL Frozen Yogurt cafés, has acquired specific assets of Aspen Leaf Yogurt…

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Church's Chicken names new ad agency

January 14, 2013

Rob Crews, executive vice president and chief marketing officer for Church's Chicken, announced today that ESW Partners will be the company's new creative ad…

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Distributed marketing empowers franchisees and sustains brand integrity

With a distributed marketing model, the local QSR has access to designs created by corporate marketers, and have a greater ability to customize these pieces to…

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Late McDonald's CEO Fred Turner: Guardian of standards

by Barry Klein — Marketing Directo, Go Roma

Turner's attention to detail was the most important factor in the growth of McDonald's.

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KFC to plant flag in Mongolia this year

January 11, 2013

KFC will debut in Mongolian at some point this year through a partnership with Tavan Bogd Group.

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Study: Restaurants avoiding menu price increases

January 11, 2013

Chain restaurants, tasked with navigating both value-hungry customers and rising commodity prices, are showing little interest in significant menu price…

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Arby's Foundation donates $3M to help end hunger in Georgia

January 11, 2013

The Arby's Foundation, the charitable arm of Atlanta-based Arby's Restaurant Group Inc., announced it has invested $3 million to broaden the Georgia Food Bank…

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Burger King names new chief diversity officer

January 11, 2013

Burger King has named Jerrell Moore as its new chief diversity officer. He will be responsible for continuing to grow efforts in support of BKC's four-pronged…

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Subway has top consumer engagement on Facebook

by Alicia Kelso — Editor, QSRWeb.com

New research from social media analytics provider Track Social also unveils a strong social presence for McDonald's, Starbucks.

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Burger King sued over hot coffee

January 10, 2013

Burger King is the latest quick-service giant to face a lawsuit over hot coffee. A Louisiana woman has sued the company for injuries she claims she sustained…

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How one QSR brand is taking advantage of the c-store resurgence

by Alicia Kelso — Editor, QSRWeb.com

Blimpie has revamped its business model to fit larger, more foodservice-focused convenience stores.

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Burger King franchisee settles longstanding sexual harassment suit

January 9, 2013

Carrols Restaurant Group Inc., Burger King's largest franchisee, announced that its subsidiary, Carrols Corporation, has entered into an agreement with the…

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NRA names VP of government affairs

January 9, 2013

The National Restaurant Association has named Matt Walker as its new vice president of Government Affairs. He will lead the NRA's advocacy strategy in the U.S.

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Former Burger King CEO launches restaurant operations tech company

January 9, 2013

Burger King’s former CEO John Chidsey has helped launch Red Book Connect, a cloud-based technology platform to help restaurant operators run their businesses…

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