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Operations News & Media

Taco Bell franchisee cuts staff hours to avoid Obamacare mandate

January 8, 2013

The same week a Wendy's franchisee in Nebraska announced it was cutting employee hours to avoid paying for health care coverage mandated by Obamacare, a Taco…

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Carl's Jr. franchisee deploys drive-thru timing solution

January 8, 2013

Star Chasers of Oklahoma Inc., a 38-unit Carl's Jr. franchisee, recently implemented Mirius' Enterprise Solutions to extract timing data from its legacy…

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Former McDonald's CEO Fred Turner dies

January 8, 2013

McDonald's Corporation announced that Fred L. Turner, honorary chairman of the board of directors and former CEO, passed away Monday from complications from…

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Wendy's franchisee cuts employee hours, cites Obamacare

January 7, 2013

Another restaurant operator has decided to cut employee hours in order to avoid paying for health insurance for those considered full-time under the impending…

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Krispy Kreme names VP to lead domestic franchise recruiting

January 7, 2013

Krispy Kreme Doughnuts Inc. has named Patricia Perry as its new vice president of U.S. Franchise Development. In this role, Perry will coordinate completion…

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Yum! Brands' supply chain management organization names CEO

January 7, 2013

Steven C. McCormick has been named as president and CEO of the United Foodservice Purchasing Co-op LLC, the supply chain management organization for Yum!

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Registration open for Women's Foodservice Forum

January 7, 2013

Registration is now open for the Women's Foodservice Forum (WFF) 2013 Leadership Development Conference. The event will be held April 14-17 at the Orlando…

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Sonic to focus on smaller restaurant prototype

January 7, 2013

Sonic Corp. announced results for the first quarter ended Nov. 30, 2012, including a system-wide same-store sales jump of 3 percent. Company drive-ins were up…

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Good Times acquires top franchise restaurant for $1.2M

January 7, 2013

Good Times Restaurants Inc. has acquired a high-volume franchised restaurant for a total purchase price of $1,250,000.

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Auntie Anne's, Cinnabon parent company marks global milestone

January 4, 2013

Atlanta-based Focus Brands Inc. has opened its 1,000th international location, a co-branded Cinnabon and Auntie Anne's store in Port of Spain, Trinidad.

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Wendy's updates, diversifies value menu

January 3, 2013

Wendy's updated value menu includes up to 18 items available from 99 cents to $1.99.

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Franchisee adds 20 Wendy's restaurants to portfolio

January 3, 2013

Grand Rapids, Mich.-based Meritage Hospitality Group Inc. announced it has acquired two Wendy's franchised portfolios consisting of nine Wendy's restaurants in…

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Owner of Hawaii Taco Bells, Pizza Huts sells to PE firm

December 31, 2012

TD Food Group, which operates about 70 fast-food restaurants throughout Hawaii, is now under the ownership of the private equity firm, Nimes Capital. TD's…

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Single-serve coffee generates readers' interest in 2012

by Alicia Kelso — Editor, QSRWeb.com

QSR segment was busy this year with menu rollouts and creative marketing campaigns.

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Burger King maps out aggressive Central American growth strategy

December 28, 2012

Burger King Worldwide Inc. today announced that it has entered into a multi-country master franchise joint venture agreement with BEBOCA Ltd. in Central…

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Minimum wage set to rise in 10 states in 2013

December 28, 2012

Although it's far short of the $15 hourly pay many employees in New York and other cities have been protesting for lately, the minimum wage will rise in 201…

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Report: Consumers likely to share complaints about restaurant cleanliness

December 28, 2012

SCA's third annual 2012 Tork Report reveals that 92 percent of U.S. consumers said they will complain about an unfavorable dining-out experience. Of those…

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Burger King franchisee settles racial discrimination suit

December 27, 2012

Fast Food Enterprises #3, a Burger King franchisee, has settled a federal lawsuit brought forth by a black customer who claimed a white employee in the…

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Commentary: Visual content tops 2013 restaurant marketing trends

Cause marketing is also a major focus for brand differentiation, as customers seek out establishments that help the community.

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Seafood concept operator plans 'dozens' of NY locations

December 26, 2012

A limited-service seafood concept called Boneheads is planning to open "dozens" of units in the New York market. According to the New York Daily News, the…

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