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Operations News & Media

Krispy Kreme plans expansion into Singapore

October 4, 2012

Krispy Kreme Doughnut Corporation announced today that it has entered into an agreement with Star360 Group for the development of 15 Krispy Kreme franchise…

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Taco Bell closing perception gap on Chipotle

October 4, 2012

Earlier this week hedge fund investor David Einhorn announced he was shorting Chipotle in part because of perception gains made by Taco Bell. Einhorn has been…

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Pollo Tropical names VP of operations to elevate customer service

October 4, 2012

Pollo Tropical has announced the promotion of Vicky Timmer to the newly created position of vice president of Operations.

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Yum! Brands launches employee volunteer program

October 4, 2012

Yum! Brands, parent of KFC, Pizza Hut and Taco Bell, has launched a global initiative aimed at empowering the company's more than 1.4 million associates to…

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Dunkin CEO optimistic about mobile initiatives

by Alicia Kelso — Editor, QSRWeb.com

During Wells Fargo Securities Summit, Nigel Travis touts product pipeline, K-cup promotions.

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The Sustainability playground: consumer drivers

by Suzy Badaracco — President, Culinary Tides Inc

Does your company have the ability to make the consumer feel safe?

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Arby's apologizes to the State of Iowa

October 3, 2012

Arby's new ad campaign, "Slicing Up The Truth About Freshness," has offended some Iowa residents and has prompted an apology and a revised commercial from the…

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Quiznos names president of international business to grow brand

October 3, 2012

Quiznos today announced the appointment of Kenneth Cutshaw as the company's new president of International.

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McDonald's restaurants host children's toothbrush collection drives

October 3, 2012

In honor of National Dental Hygiene Month, McDonald's Restaurants in Philadelphia are holding toothbrush collection drives throughout October. As part of the…

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Subway introduces sandwich-inspired chopped salads

October 3, 2012

Subway welcomed October with the launch of its new Tuscan Chicken Melt. Footlongs of the new sandwich are available for $6.

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Report: QSR traffic, tickets grow in second quarter

October 3, 2012

Consumers pulled back from visits to midscale and casual dining restaurants in the April, May and June quarter, continuing a four-year streak of visit losses…

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The great bacon shortage

by Ed Zimmerman — President, pizza.com

Meat prices will rise next year; keep your customers aware, manage your menu prices and promote items that use less animal protein.

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Arby's rebranding as part of continued turnaround efforts

by Alicia Kelso — Editor, QSRWeb.com

Company focused on product pipeline to complement new ad campaign.

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POS system hackers are caught and prosecuted

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

Subway has been the subject of intensive scrutiny and media attention since it came to light that its POS system was found to be vulnerable and that several…

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NRA Show will be at Chicago's McCormick Place through 2021

October 2, 2012

The National Restaurant Association announced this week that its annual National Restaurant Association Restaurant, Hotel-Motel Show and International Wine…

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White Castle sets fundraising record for autism organization

October 2, 2012

White Castle customers and team members raised $500,100 for Autism Speaks by selling puzzle pieces for one month in more than 400 restaurants. The 12-state…

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Dunkin' Donuts expands in St. Louis market

October 2, 2012

Dunkin' Donuts has signed a multi-unit store development agreement with new franchisees Dean Kreher and Ted Pierce for three restaurants in St. Louis. The…

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Dunkin' Brands joins mobile-commerce exchange

October 2, 2012

The Merchant Customer Exchange announced that Dunkin' Brands, parent company of Dunkin' Donuts and Baskin-Robbins, has committed to the mobile-commerce…

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Carl's Jr., Hardee's approve Panasonic POS solution

October 2, 2012

Panasonic's Stingray Envo POS workstation (JS-960) is now certified by CKE Restaurants, parent company of Carl's Jr. and Hardee's brands, and will be on…

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Restaurant marketers continue to underspend in the digital space

Data generated from new digital customer engagement tools provide restaurant marketers with a far greater knowledge of their top customers than has ever…

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