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Operations News & Media

Burger King franchise group partners with consulting firm to save money

March 16, 2012

SIB Development & Consulting, a company that helps businesses save money on their recurring expenses, has been named an endorsed partner by the National…

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KFC brings 'So Good' tagline to India

March 16, 2012

KFC introduced its "So Good" global tagline in the spring of 2010. It was the company's fifth marketing shift in a short time, but it seems to be sticking…

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Burger King beginning to see turnaround effects

by Alicia Kelso — Editor, QSRWeb.com

December was a strong month for the chain, buoyed by the launch of soft serve ice cream, new french fries and the BK Crown Program geared toward kids.

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Baskin-Robbins eyeing California expansion

March 15, 2012

Baskin-Robbins is seeking franchisees in the San Francisco and Sacramento, Calif., areas as it expands its footprint throughout the next several years.

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Dunkin' Donuts testing fruit juice sparkler beverage line

March 15, 2012

Dunkin' Donuts' fans in the Tampa, Fla., market are getting a sneak peak at a new trio of beverages that could potentially be rolled out nationwide.

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TCBY plans 200-store Texas expansion

March 15, 2012

TCBY is expanding its footprint in Texas and is hosting a franchise event to celebrate the opening of its newest self-serve location.

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Is your restaurant stuck in a monkey trap?

by Nate DaPore — President and CEO, PeopleMatter

From switching out the décor to updating technology, restaurateurs must take chances to keep their business fresh.

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Arby's celebrates St. Patrick's Day as 'O'rb's,' offers Reuben BOGO

March 14, 2012

Arby's is going all out for St. Patrick's Day, temporarily changing its name to "O'rb's" in its online channels, and offering two classic Reuben sandwiches for…

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McDonald's awards suppliers for sustainable practices

March 14, 2012

McDonald's has named its 2012 Best of Sustainable Supply Chain winners, which includes a list of 51 partners recognized for improving food sources, the…

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Would YOU resist a robber?

The young manager knelt in front of the safe, a thousand thoughts cluttering his head. His fingers were nearly frozen with fear as he fumbled with the…

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Don’t gamble on your summer hiring success

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

If a candidate isn't serious enough to take a short assessment, the odds are he or she won't turn out to be one of your top performers.

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Poor employee feedback leads to poor customer service

If you establish a system, perhaps weekly, to keep track of your employees' feedback, it proves that you care.

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Restaurants sign up for new cause-based mobile app

March 13, 2012

A handful of restaurants have signed up for ValuedPatron Marketing Services LLC's new Eat-A-Bite, Give-A-Bit smartphone application that helps patrons and…

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Mintel: 2012 restaurant economic prospects look positive

March 13, 2012

Interest in where food comes from, as well as changes in restaurant spending will both be driving the foodservice rollercoaster in 2012, according to market…

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Popeyes, Domino's operator adds Golden Corral to portfolio

March 13, 2012

Frisch's Restaurants Inc. announced that it has entered into an asset purchase agreement with NRD Holdings LLC (NRD) for the sale of substantially all of its…

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More consumers heading to restaurants for a snack

March 13, 2012

Consumers are snacking significantly more now than they were two years ago. Almost half (48 percent) of consumers polled say they're now snacking at least…

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Solo Cup unveils Trophy Plus for both hot and cold applications

March 12, 2012

A dual-temperature insulated cup with better rigidity and enhanced glossy appearance is being launched by Solo Foodservice to help operators boost beverage…

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Flavor Flav opens House of Flavor QSR in Vegas

March 12, 2012

Rapper and reality TV star Flavor Flav will open his House of Flavor on March 15 in Las Vegas.

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McDonald's adds pastries to breakfast menu in New England

March 12, 2012

McDonald's has expanded its breakfast menu in some restaurants throughout the New England region to include bakery items such as mini vanilla scones, banana…

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Dunkin' Donuts introduces St. Patrick's Day offerings

March 12, 2012

Just in time for St. Patrick's Day, Dunkin' Donuts has rolled out a new Lucky Mint Donut and Green Shamrock Donut. The Lucky Mint is a glazed chocolate cake…

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