Operations News & Media

Mrs. Fields, TCBY parent company names new board of directors

January 8, 2012

Mrs. Fields Famous Brands, a franchisor of Mrs. Fields and TCBY, has named a new board of directors as the company plans a new strategy toward global growth…

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Little Sheep approves Yum! Brands' takeover proposal

January 8, 2012

Yum! Brands Inc. has announced that the proposal for the privatization of China-based Little Sheep Group Ltd. by way of a scheme of arrangement has been…

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Arby's supply co-op employs e-sourcing to control costs

January 8, 2012

ARCOP, a leading supply chain cooperative for Arby's restaurants, recently partnered with e-sourcing firm Intesource to facilitate sourcing and procurement…

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Revitalize good service: A foodservice must

by Nate DaPore — President and CEO, PeopleMatter

Loyal customers make approximately 70 percent of all purchases, so increasing loyalty by a mere five percentage points can increase profits by more than 6…

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Tasti D-Lite signs Middle East development deal

January 5, 2012

Tasti D-Lite has announced its next phase of expansion in the Middle East. Al-Himmah International Limited signed an international master franchise agreement…

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Arby's names new COO

January 5, 2012

Hala Moddelmog, president of Arby's Restaurant Group Inc., has announced that George Condos will serve as the chief operating officer for the Arby's brand.

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TCBY marks two milestone openings

January 5, 2012

Utah-based TCBY has opened its 30th store in Florida and its 30th store in Texas.

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Sonic to focus on breakfast, ad exposure

by Alicia Kelso — Editor, QSRWeb.com

Company's Q1 Fiscal 2012 results include slight increase in same-store sales.

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Wienerschnitzel introduces new 'Heritage' ad campaign

January 4, 2012

Wienerschnitzel has announced the return of its 99-cent Original Chili Dog deal available through Jan. 22.

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Del Taco selects disaster recovery data center

January 4, 2012

Phoenix NAP, a full service data center, premier Infrastructure-as-a-Service (IaaS) provider and primary network access point (NAP), announced that Del Taco…

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Dunkin' Donuts, Baskin-Robbins outline ambitious expansion plans

by Alicia Kelso — Editor, QSRWeb.com

New franchise agreement calls for approximately 50 Baskin-Robbins restaurants to be opened in Vietnam over the next several years.

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Yum! Brands CEO David Novak shares leadership strategies in new book

January 3, 2012

Yum! Brands has announced the publication of "Taking People With You: The Only Way to Make BIG Things Happen" (Portfolio Penguin, January 2012) by David Novak…

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Dunkin' Brands signs exclusive agreement with franchisee co-op

January 3, 2012

Dunkin' Brands Inc., the parent company of Dunkin' Donuts and Baskin-Robbins, and National DCP LLC, a Dunkin' Donuts franchisee-owned cooperative, has…

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Pizza, burgers included in France's 'fat tax'

December 29, 2011

The French government this week clarified which foods will be included in the recently passed tax increase, an initiative aimed at cutting the country's budget…

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Wendy's Japan fancies up the menu with foie gras

December 29, 2011

Now that Wendy's has returned to Japan after a two year hiatus, the chain plans on wooing customers with higher-end options, namely a Foie Gras Rossini Burger…

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Restaurant industry performance at five-month high

December 29, 2011

Driven by positive same-store sales and an increasingly optimistic outlook among restaurant operators, the National Restaurant Association's Restaurant…

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Popeyes' parent company completes refinancing

December 28, 2011

AFC Enterprises Inc., the Atlanta-based parent company of Popeyes' Louisiana Kitchen, has successfully refinanced its bank credit facility. The effort began a…

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