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Operations News & Media

Subway names directors of operations and training

December 18, 2011

Subway Restaurants has named Joe Chaves as its new director of operations for the 35,500-plus chain, while Rebecca Audet has been named the brand's director of…

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Yum! Brands' KFC, Pizza Hut outline India expansion plans

December 18, 2011

Shortly after announcing the creation of a separate India division for its international business, Yum! Brands has outlined major expansion plans in that…

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Arby's doubles goal for No Kid Hungry campaign

December 18, 2011

The Arby's Foundation has contributed more than $2 million to the No Kid Hungry Campaign, a national effort to end childhood hunger in America. The recent…

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Popeyes CMO promoted to chief global brand officer

December 18, 2011

In a continued effort to spread the Popeyes Louisiana Kitchen brand positioning globally, Richard H. Lynch, former chief marketing officer, has been promoted…

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Commentary: 10 restaurant marketing tips for 2012

Creating engaging, informative communications for your guests and keeping them involved with your brand online and off, is what we call the "new enhanced…

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Jersey Mike's participates in Wreaths Across America

December 15, 2011

Jersey Mike's Founder & CEO Peter Cancro, along with team members and franchisees, laid wreaths for the fallen at Arlington National Cemetery in…

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Baskin-Robbins growing California presence

December 15, 2011

Baskin-Robbins has signed a store development agreement in San Diego with new franchisees Gary and Maria Yarbrough, who plan to open two shops in the Eastlake…

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Rita's Italian Ice appoints Straw Hat Pizza leader as CEO

December 15, 2011

Rita's Franchise Company, concept owner of Rita's Italian Ice, has announced the appointment of Jonathan Fornaci as president and CEO, effective immediately.

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McDonald's hosts global singing competition for employees

December 15, 2011

McDonald's is hosting a global singing competition among its employees that will award the winner an opportunity to win $25,000, appear in a commercial for the…

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QSRweb.com's Top 10 stories of 2011

by Alicia Kelso — Editor, QSRWeb.com

Product upgrades, restaurant overhauls on the menu this year.

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NRA predicts 100 million diners for New Year's weekend

December 14, 2011

The National Restaurant Association estimates that 100 million Americans will celebrate the New Year by going out to a restaurant or bar, or by ordering…

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Dunkin' Donuts hosts holiday Twitter contest; opens 10,000th restaurant

December 14, 2011

Dunkin' Donuts is wrapping up the holiday season with its second annual #DressDD Holiday Sweater Twitter Contest.

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Study shows improvements in food advertising to kids

December 14, 2011

The Council of Better Business Bureaus (CBBB) launched the Children's Food and Beverage Advertising Initiative (CFBAI) five years ago with 10 charter companies…

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Taco John's new wings provide sales bump

December 13, 2011

Taco John's recently launched TJ Baja Boneless Wings have provided the quick-service chain with a sales boost, according to Renée Middleton, vice president of…

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Papa Gino's selects new agency of record

December 13, 2011

Dedham, Mass.-based Papa Gino's Inc. has selected Allen & Gerritsen (a&g) as its advertising agency of record, effective immediately.

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Wendy's transferring stock listing to the NASDAQ

December 13, 2011

The Wendy's Company announced it will transfer its stock listing to The NASDAQ Stock Market. The company's common stock will begin trading on the NASDAQ Global…

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McDonald's Arabia launches McDelivery call center for customer support

December 13, 2011

Smart Link Contact Centers, a member of Al Khaleej Training and Education Group, has announced the launch of McDonald's Arabia's new McDelivery Service call…

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Carl's Jr. expands turkey burger line, CKE's Q3 sales up

by Alicia Kelso — Editor, QSRWeb.com

Another New Zealand franchisee on board for Carl's Jr. expansion.

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A leopard that couldn’t change its spots

What exactly do you know about employees assigned to handle your deposits?

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Bojangles' franchisee opens second Virginia location

December 12, 2011

PWFoods LLC has opened its second Bojangles' location in the southern Virginia market. The new Farmville, Va., unit opened Monday and features drive-thru and…

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