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Operations News & Media

Sonic Drive-In tests mobile ordering

March 24, 2011

A large Sonic Drive-In franchise group is running a 71-unit pilot program to test an online and mobile ordering program provided by OLO Online Ordering.

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Technomic: Distributor vs. branded manufacturer competition increases

March 24, 2011

Recent research conducted by foodservice consultants Technomic reveals restaurants’ preferences in manufacturer versus distributor brands. Specifically, the…

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Study: Managers to hire, pay more in Summer '11

March 24, 2011

A newly released summer job survey commissioned by SnagAJob.com predicts that hiring managers with available jobs expect to be paying an average of $10.90 this…

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Commentary: Selling digital versus traditional menu boards

Operators have many legitimate questions -- from cost to reliability -- when it comes to digital signage boards.

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U.S. restaurants join Japan earthquake relief effort

by Kim Williams — Reporter, NetWorld Alliance

Chains and independents are sponsoring promotions and contributing funds to help with the earthquake/tsunami recovery.

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Chains commit to J.P. Morgan restaurant forum

March 23, 2011

Domino’s Pizza Inc., Tim Hortons Inc. and Jack in the Box have all committed to present at the J.P. Morgan Gaming, Lodging, Restaurant & Leisure Forum in…

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Food trucks to converge on Miami’s Seaquarium

March 23, 2011

A fleet of food trucks will descend upon Miami’s Seaquarium Sunday, offering guests of the popular destination a variety of meal options from 11 a.m. to 3 p.m.

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Krispy Kreme signs distribution deal with Sysco

March 23, 2011

Winston-Salem, N.C.-based Krispy Kreme Doughnuts Inc. plans to enter into a supply chain distribution agreement with Sysco Corporation, which operates 18…

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Sonic Q2 hits a profit

March 22, 2011

Sonic Corp. reported results for the second quarter of its fiscal 2011 ended Feb. 28, which included a year-over-year 1.2 percent increase for systemwide…

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Dunkin’ Brands’ 2010 numbers up

March 22, 2011

Canton, Mass.-based Dunkin’ Brands Inc., parent company of Dunkin’ Donuts and Baskin-Robbins, reported results for fiscal year 2010 ended Dec. 25.

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16 Handles embarks upon East Coast expansion

by Alicia Kelso — Editor, QSRWeb.com

Manhattan-based frozen yogurt concept 16 Handles, which began franchising in August 2010, is set to open five new East Coast stores this spring. Expansion…

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Krispy Kreme sets FY11 results call

March 20, 2011

Krispy Kreme Doughnuts Inc. will release its financial results for the fourth quarter and fiscal year 2011 on March 31, shortly after the market closes.

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Greenopia ranks top green restaurant chains

March 20, 2011

Greenopia, which researches eco-friendly retailers, services and organizations, has recently named its most sustainable restaurant chains.

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The Domino’s Effect: Honest feedback yielding honest advertising

by Alicia Kelso — Editor, QSRWeb.com

Some level of company candor is necessary in the days of social media.  

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Cut costs by trimming fees

In these trying times, every penny added to the bottom line counts heavily toward profitability. We search in ways to cut costs while still giving the customer…

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Wendy’s/Arby’s offers SSON tips

March 17, 2011

In less than a year, Wendy’s/Arby’s Group has built a shared services center at a new location with a new staff integrating to one enterprise resource planning…

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Yum! Brands units remain closed in Japan

March 17, 2011

Of Yum! Brands’ 1,530 units in Japan, 150 remain closed after last week’s earthquake/tsunami.

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Hit the road, Jack: Jack in the Box rolls out food truck

March 17, 2011

Jack in the Box will be taking its show on the road. The chain has joined the quick-service food truck fleet, rolling out its "Jack’s Munchie Mobile."

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NRA, Georgia-Pacific Professional to develop recycling best practices

March 17, 2011

The National Restaurant Association has announced that it will work with Georgia-Pacific Professional to identify best practices in the areas of recycling and…

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New leadership at McDonald’s South Africa

March 17, 2011

Cyril Ramaphosa, a prominent Johannesburg-based businessman, has taken over McDonald’s restaurants in South Africa.

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