Opiniator: Text this customer experience survey

The CRM tool invites guests to rate the restaurant at the point of experience and provides real-time analytics for operators.

Arby's launches social media campaign to promo value LTO

June 30, 2010

Arby's is using its first social media campaign to promote a new limited-time-offer sandwich designed for its value meal. The Junior Deluxe debuts this…

Stockholders approve CKE Restaurants takeover by Apollo

June 30, 2010

It's official. Stockholders of CKE Restaurants Inc., parent company of the Carl's Jr. and Hardee's brands, approved the proposal of merger on Wednesday by…

Driving Operational Excellence

Labor costs are one of the biggest expenses QSR operators face. Workforce management automation can help ensure the hiring of more productive employees…

Teamsters threaten strike against Dunkin' Brands distributor

June 29, 2010

A Boston-based union that has protested and threatened boycotts against Dunkin' Donuts over a contract dispute with one of its distributors is now talking…

NexCen now producing own dry pretzel mix for Pretzelmaker

June 29, 2010

NexCen Brands Inc.'s manufacturing facility in Atlanta is now producing dry pretzel mix for its Pretzelmaker brand in addition to the company's existing cookie…

NRA Show 2010: Attendance up 11%

While still below the 71,000 who attended the show in 2008, the increase over 2009 is a good sign.

Food & beverage innovation ideation boundaries

by Darrel Suderman — President, Food Technical Consulting

Boundaries can stifle food and beverage new product ideation, or they can create more fertile product concepts. This may well represent the crux of innovative…

Yum! Brands on Black Enterprise's '40 Best Companies for Diversity' list for 6th year

June 28, 2010

Yum! Brands Inc., parent of KFC, Pizza Hut, Taco Bell, Long John Silver's and A&W Restaurants, again has been named one of Black Enterprise magazine’s “4…

Blogger finds cadmium in earlier McDonald's glasses

June 28, 2010

The California lawyer and blogger who originally alerted the Consumer Product Safety Commission about the levels of cadmium in McDonald's "Shrek Forever After…

Wendy's franchisee DavCo selects API Outsourcing accounting services

June 28, 2010

API Outsourcing Inc., a provider of finance and accounting outsourcing services (FAO), has been selected by DavCo Restaurants — one of the largest Wendy's…

Dunkin' Donuts hires new execs in marketing, operations

June 24, 2010

Dunkin' Donuts has appointed two senior-level strategic hires to support the brand's ongoing focus on leadership marketing and operational excellence. Dan…

Dunkin' Donuts hires new execs in marketing, operations

by

June 24, 2010

Dunkin' Donuts has appointed two senior-level strategic hires to support the brand's ongoing focus on leadership marketing and operational excellence. Dan…

Burger King plans to complete breakfast revamp in Q4

June 24, 2010

Burger King is pinning its hopes on its breakfast program, with the remainder of its new offerings to launch later this year, the company announced at a Nasdaq…

Please, No More Tacos!

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

Taco Sunday. Just typing the phrase brings back a flood of memories involving lots of ground beef and hungry teenagers. Some of you may not remember this…

Self-serve fro-yo Yogurtini kicks off franchising with Phoenix location

June 23, 2010

Start-up self-serve frozen yogurt brand Yogurtini has opened its second location, at 475 E. Bell Rd. in Phoenix. The new Yogurtini, the brand's first…

Self-serve fro-yo Yogurtini kicks off franchising with Phoenix location

by

June 23, 2010

Start-up self-serve frozen yogurt brand Yogurtini has opened its second location, at 475 E. Bell Rd. in Phoenix. The new Yogurtini, the brand's first…

CKE posts $3.1M Q1 loss

June 22, 2010

CKE Restaurants Inc., parent company of Hardee's and Carl's Jr., posted a $3.1 million dollar loss for the first quarter ended May 17. Carl's Jr. continues to…

CKE posts $3.1M Q1 loss

by

June 22, 2010

CKE Restaurants Inc., parent company of Hardee's and Carl's Jr., posted a $3.1 million dollar loss for the first quarter ended May 17. Carl's Jr. continues to…

Sonic Q3 net down 34.5%, appoints new CMO

June 21, 2010

Sonic Corp. continues to be impacted by the challenging economic environment, as evident in its third quarter earnings report. Meanwhile, the company also…