Beyond the discount: 6 ways to evolve customer loyalty

Loyalty programs have become more intuitive and smarter that ever. Here are six ways brands can optimize their current loyalty initiatives.

How AI, mobile POS, more can shore up staff shortages

by Michael Jaszczyk — CTO, U.S. CEO, GK Software

Artificial intelligence, unified cloud technology, mobile payment programs and more can enhance an employee’s performance and, ultimately, a diner’s experience.

Little Caesars serves up nearly 5,500 hot pizza meals

March 16, 2023

Little Caesars' Love Kitchen visited the pizza chain's hometown of Detroit to provide hot meals to people in need during February and March. The mobile food…

Plant Junkie opens in Chicago, New York City

March 16, 2023

Fledgling company Plant Junkie, a concept specializing in plant-base cuisine, has opened locations in Manhattan and Chicago. The brand was founded by New York…

Layne's Chicken Fingers opens 1st drive-thru-only location

March 15, 2023

Layne's Chicken Fingers has opened its first drive-thru-only location in Houston, according to a press release.

Chick-fil-A to open unit at O'Hare International Airport

March 15, 2023

Chick-fil-A, in partnership with Hyde Park Hospitality and Phillips Concessions, will open a restaurant at O'Hare International Airport in Chicago, according…

How restaurant operators can reduce labor costs and better manage staff shortages

Between supply chain issues, a labor crisis and changing customer expectations, most restaurant owners are dealing with lower margins, higher staff turnover…

Presented by FastCasual.com

Largest Black-owned Ben & Jerry's franchise company looks to motivate, lead

by Mandy Wolf Detwiler — Editor, Networld Media Group

Primo Partners owns and operates 14 Ben & Jerry's locations. The company is led by Antonio McBroom, Eric Taylor and Phillip Scott, three Black entrepreneurs…

Marco's Pizza brings sausage on 2 LTOs

March 9, 2023

Marco's Pizza is rolling out two meaty LTOS — the Sausage Magnifico and the Ultimate Magnifico, both featuring a new old-world sliced sausage, according to a…

Carl's Jr. scholarship window opens

March 9, 2023

CKE Restaurants, parent company to Carl's Jr. and Hardee's, has announced that the 2023 Carl N. & Margaret Karcher Founders' Scholarship application window…

Why Restaurants Should Implement a Branded App

Many restaurants turn the task of designing websites, online ordering portals and creating mobile apps over to online order aggregators. If operators are doing…

Presented by FastCasual.com

Pizza Hut brings back Mini Basketballs from the 1990s

March 8, 2023

Pizza Hut has announced the return of its Mini Basketballs last seen in the 1990s in time for March Madness. The 2023 Mini Basketballs will be available for a…

FAT Brands CEO stepping aside

March 7, 2023

FAT Brands CEO Andy Wiederhorn is leaving his role in May and will become an outside consultant and strategic adviser to the company, which owns 17 restaurant…

Domino's India franchisee guarantees pizza 20 minutes from order

March 6, 2023

A Domino's franchisee in India is offering fresh, hot pizza delivered 20 minutes after ordering. The guarantee is available in Bengaluru, according to a report…

6 benefits of self-service QSR technology

Beyond QSRs, today's customers are seeking self service and contactless payment at all types of restaurants.

Flybuy expands Olo integrations

March 3, 2023

Flybuy, a location-based customer experience platform from Radius Networks, now boasts two new integrations with the open software-as-a-service Olo platform…

Andy's Frozen Custard to expand Oklahoma footprint

March 2, 2023

Andy's Frozen Custard will open March 8 in Edmond, Oklahoma, according to a press release.

Restaurant industry recovering from pandemic fallout

March 2, 2023

The U.S. restaurant industry is on the mend from the pandemic, which triggered restrictions and closures, according to The NPD Group's fall 2022 restaurant…

Subway opens global dual headquarters in Miami

March 2, 2023

Sandwich chain Subway has opened its global-dual headquarters in the Waterford Business District of Miami, according to a press release.

McDonald's expands test launch of Krispy Kreme in Kentucky

March 1, 2023

McDonald's has expanded its test sales of Krispy Kreme doughnuts in 160 locations throughout Kentucky for a limited time, according to a CNBC report.